Retail Service Manager

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager in our Mt Dora, FL location . This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial and retail tires for trucks, cars, SUVs, and farm / industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced automotive services retail store.

ESSENTIAL FUNCTIONS

• Must maintain regular attendance and ability to be at work on time each scheduled workday.
• Meet or exceed Boulevard Tire performance standards for quality and speed of service to our customers.
• Insure continuous implementation and enforcement of our policies and procedures.
• Develop and direct a skilled team of Mechanics and Service Techs.
• Create a fleet service schedule and follow weekly or monthly fleets.
• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse a work order is created.
• Schedule maintenance on all fleet service vehicles; weekly inspection of all trucks and report condition or damage to Manager.

OTHER DUTIES

KNOWLEDGE, SKILLS AND ABILTIES

JOB REQUIREMENTS

We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. "We love homegrown talent!"

EOE / DFW