Overview
As a Lead Maintenance Technician, you oversee ongoing facility maintenance and repairs to keep the company's multifamily property operating and appearing at its best.
Responsibilities
- You will use your five-plus years of experience in property maintenance (either in a residential or hospitality setting, including at least one year of supervising others) to address work orders and other repair and maintenance issues before they escalate into major problems.
- You will utilize your one or more technical certifications to address critical areas, such as HVAC-certified repairs and maintenance, CPO to handle the property's pools and spas, or other specialized training for electrical or plumbing issues when they arise.
- You want to positively impact people's lives by proactively addressing routine maintenance and the general cleanliness of the property, including resident amenities such as the pool and clubhouse. You are hands-on with the day-to-day maintenance activities, setting the tone and standard for how work gets done.
- You lead by example, stepping in to assist where needed, including completing your work orders as assigned and helping other technicians with work orders. You manage the Make-Ready board so turnover work stays on schedule and ensure the property grounds are kept up.
- You aren't afraid to engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them. Your attention to detail and project management skills are an asset to the property management team, allowing you to quickly and effectively find cost-effective, high-quality, timely resolutions to repair and maintenance issues affecting the property.
- Your friendly and efficient approach is perfect when engaging with residents in their units and about the property. You are committed to creating a safe working environment for the team and a safe living environment for our residents with a safety-first approach to everything you do, which includes utilizing your EPA certification to handle certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.
The Details
You will work full-time Monday through Friday at our location. Since maintenance emergencies can happen at any time, this role does require occasional on-call hours as set by the Property Management team.While we provide equipment and supplies to complete most work orders, you must maintain your own tool kit to complete work orders. Occasionally, you may need to use either a company-owned vehicle (or your own) to move about the property or to pick up supplies off-site. Therefore, you must have a valid driver's license to be effective in this position.We offer many benefits to meet your needs, including medical, dental, vision, and basic life insurance options. The company provides auto-enrollment in its 401(k) plan after 60 days of employment. New employees accrue 40 vacation hours in the first year and earn paid sick leave per state requirements. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.Qualifications
Required Skills and Abilities
Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethicsFamiliarity with local, state and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulationsAble and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilledDemonstrated attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlookedFamiliarity with a variety of tools and materials needed to maintain residential buildingsExcellent verbal and written communication skills with the ability to write and speak clearlyTreats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentialityExcellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlinesAbility to function well in a fast-paced, high-volume environmentBasic proficiency with Microsoft Office Suite or related softwareEducation and Experience
A high school diploma or GED is required, and a minimum of 4 years of relevant work experience, preferably in property management or hospitality; a minimum of 1-year experience supervising two or more employeesTechnical degree in a related area of study or one or more technical certifications in the following areas : HVAC, plumbing, or electrical; S1 or S2 HVAC certification highly desirablePrior experience in general building maintenance or painting in a commercial or residential environment required in one or more of the following areas, including general handyman work, light carpentry, electrical, or plumbingPrior experience in maintaining and repairing HVAC systemsProficiency with Microsoft Office Suite or related softwareMust have own toolsValid driver's license to operate company-owned vehicles or to utilize own vehicle for workPhysical Requirements
Expected work hours : Monday through Friday, 8 : 00 AM – 5 : 00 PM, plus scheduled on-call hours and occasional weekends.Travel : Occasionally, may need to drive a company-owned or personal vehicle for businessWork environment and physical demands : Able to frequently lift or move items weighing up to 25 pounds; occasionally needs to lift or move items weighing up to 50 pounds; able to use hands to use and manipulate tools and objects or control equipment; adequate vision to do the same safely; stamina and dexterity; able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, walking, climbing stairs and ladders, stooping, kneeling, crouching, or crawling to perform functions in various weather conditions and variable climatesFLSA Status : ExemptPlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Two Coast Living is an Equal Opportunity Employer.
We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
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