Talent.com
Customer Relations Sales Specialist
Customer Relations Sales SpecialistePac Holdings, LLC • Louisville, Colorado, United States, 80027
No longer accepting applications
Customer Relations Sales Specialist

Customer Relations Sales Specialist

ePac Holdings, LLC • Louisville, Colorado, United States, 80027
2 days ago
Job type
  • Full-time
Job description

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac's mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy.

This role offers a competitive salary up to $23 per hour, depending on skills and experience, with a generous leave and benefits package.

Benefits package includes :

  • 3 Medical Options
  • Dental
  • Vision
  • Employer paid Short and Long term disability
  • 401K with employer match
  • 120 hours Paid Time off
  • 10 paid holidays
  • Potential for company bonus
  • and more!

SUMMARY OF POSITION

The Customer Relations Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Assists in estimating for customers
  • Creates and approves job tickets for the shop floor
  • Manages trouble-shooting of emergency orders for customers
  • Enters Customer Orders in ERP system (Microsoft PrintVis)
  • Utilizes Salesforce to manage communications with sales team, customers and management
  • Follows up on all customer transactions and timelines
  • Provides timely and accurate information to incoming customer order status and product knowledge requests.
  • Processes customer orders / changes / returns according to established department policies and procedures.
  • Provides timely feedback to internal team members regarding service failures or customer concerns.
  • Partners with the sales team to meet and exceed customer service expectations.
  • WORK ENVIRONMENT

  • Most of the time in a professional office setting with some regular time on the production floor.
  • While performing the duties of this job, the employee could be around, moving mechanical parts and vibration
  • ePac believes in a collaborative and cross-trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements
  • This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management.

    ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO Poster

    PI587331b831d3-30511-38819509

    Create a job alert for this search

    Customer Specialist • Louisville, Colorado, United States, 80027

    Related jobs
    Life Insurance Sales Support Specialist

    Life Insurance Sales Support Specialist

    VirtualVocations • Denver, Colorado, United States
    Full-time
    A company is looking for a Sales Support Specialist in the Life Insurance sector.Key Responsibilities Manage the Sales Desk phone line, resolving inquiries from financial advisors regarding produ...Show more
    Last updated: 2 days ago • Promoted
    Customer Relationship Associate

    Customer Relationship Associate

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Customer Relationship Associate to join their Client Services team.Key Responsibilities Prepare and conduct regular client meetings, including presentations and busines...Show more
    Last updated: 11 hours ago • Promoted • New!
    Lead Remarketing Specialist

    Lead Remarketing Specialist

    VirtualVocations • Littleton, Colorado, United States
    Full-time
    A company is looking for a Lead, Remarketing.Key Responsibilities Manage vehicle sales in designated territory, ensuring adherence to department standards and KPIs Develop and maintain relations...Show more
    Last updated: 1 day ago • Promoted
    Inbound SMB Sales Specialist

    Inbound SMB Sales Specialist

    VirtualVocations • Lakewood, Colorado, United States
    Full-time
    A company is looking for an Inbound SMB Sales Specialist to drive growth by connecting small businesses with technology solutions. Key Responsibilities Connect small businesses with solutions thro...Show more
    Last updated: 1 day ago • Promoted
    Customer Success Advocate

    Customer Success Advocate

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Customer Success Advocate to provide exceptional service and support to customers.Key Responsibilities Handle inbound sales and service calls, focusing on enhancing cus...Show more
    Last updated: 30+ days ago • Promoted
    Senior Client Sales Leader

    Senior Client Sales Leader

    VirtualVocations • Denver, Colorado, United States
    Full-time
    A company is looking for a Senior Client Sales Leader to manage and expand its Semiconductor solutions business.Key Responsibilities Manage and grow client portfolio while addressing industry-spe...Show more
    Last updated: 23 hours ago • Promoted
    Relationship Manager

    Relationship Manager

    VirtualVocations • Denver, Colorado, United States
    Full-time
    A company is looking for a Relationship Manager to oversee enterprise-level support and service activities for a designated group of clients. Key Responsibilities Manage client relationships and e...Show more
    Last updated: 30+ days ago • Promoted
    Employee Relations Specialist

    Employee Relations Specialist

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    Specialist, Employee Relations.Key Responsibilities Serve as the primary contact for employee relations concerns within the US / Canada distribution network Conduct prompt and impartial investigat...Show more
    Last updated: 30+ days ago • Promoted
    Sales Enablement Manager

    Sales Enablement Manager

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Sales Enablement Manager to drive sales excellence and empower the commercial team.Key Responsibilities Develop a scalable enablement roadmap aligned with revenue and g...Show more
    Last updated: 30+ days ago • Promoted
    Sales Enablement Director

    Sales Enablement Director

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for an Enablement Director to drive sales training and enablement initiatives for Sales and Account Management teams. Key Responsibilities Lead enablement, change-management, ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Specialist

    Customer Success Specialist

    VirtualVocations • Arvada, Colorado, United States
    Full-time
    A company is looking for a Customer Success Specialist for the New England / PA region (Remote).Key Responsibilities Achieves sales targets for assigned accounts to enhance customer retention and s...Show more
    Last updated: 30+ days ago • Promoted
    Contract Specialist

    Contract Specialist

    VirtualVocations • Littleton, Colorado, United States
    Full-time
    A company is looking for a Contract Specialist to join their customer-centric contracts team.Key Responsibilities Manage contracts operations and draft custom terms and conditions Conduct order ...Show more
    Last updated: 30+ days ago • Promoted
    Wellness Sales Enablement Lead

    Wellness Sales Enablement Lead

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Wellness Sales Enablement Lead to enhance sales effectiveness and strategy execution in wellness services. Key Responsibilities : Serve as the subject matter expert for w...Show more
    Last updated: 28 days ago • Promoted
    Senior Sales Enablement Specialist

    Senior Sales Enablement Specialist

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Senior Sales Enablement Specialist - Instructional Design.Key Responsibilities Design and develop sales training strategies across various learning formats Build curri...Show more
    Last updated: 30+ days ago • Promoted
    Life and Health Insurance Sales Specialist

    Life and Health Insurance Sales Specialist

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Small Business Sales Specialist in the Southwest region.Key Responsibilities Acquire new clients with 10-50 employees through the sale of group benefits Develop and ma...Show more
    Last updated: 15 hours ago • Promoted • New!
    Investor Relations Specialist

    Investor Relations Specialist

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for an Investor Relations Specialist to support engagement with the investment community.Key Responsibilities Assist in maintaining relationships with institutional investors...Show more
    Last updated: 1 day ago • Promoted
    Team Lead Client Relations

    Team Lead Client Relations

    VirtualVocations • Littleton, Colorado, United States
    Full-time
    A company is looking for a Team Lead Client Relations (m / f / d).Key Responsibilities Take full commercial responsibility for a portfolio and the team's overall book of business Lead and coach a te...Show more
    Last updated: 17 hours ago • Promoted • New!
    Sales Enablement Specialist

    Sales Enablement Specialist

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Sales Enablement Specialist to execute an enablement plan through training and content management. Key Responsibilities : Deliver training and onboarding for new hires an...Show more
    Last updated: 30+ days ago • Promoted
    Lead Generation Specialist

    Lead Generation Specialist

    VirtualVocations • Arvada, Colorado, United States
    Full-time
    A company is looking for a Lead Generation Representative to join their sales team.Key Responsibilities Generate sales qualified leads through various channels and outbound prospecting Research ...Show more
    Last updated: 30+ days ago • Promoted
    Client Advocate Resolution Specialist

    Client Advocate Resolution Specialist

    VirtualVocations • Boulder, Colorado, United States
    Full-time
    A company is looking for a Client Advocate Resolution Specialist Lead.Key Responsibilities Manage and resolve complex client issues through direct interactions and off-call case work Document an...Show more
    Last updated: 7 hours ago • Promoted • New!