Commercial Village Ops & Production Manager - FIFA World Cup 26

Commercial Village Operations And Production Manager

Reporting directly to the Venue Infrastructure Manager and Venue Manager, the Commercial Village Operations / Production Manager will be a key member of the FIFA World Cup 2026 Venue Management team with On Location and work in close collaboration with the Infrastructure and Venue Management Teams, focusing primarily on the Commercial Village at the stadium.

This role is responsible for the planning, integration, execution, and seamless delivery of all temporary outdoor Village hospitality spaces and activations. This role requires strong operational oversight, production management expertise, and close collaboration with internal functional areas and production partners to ensure all commercial products are delivered to standards.

Key responsibilities include :

• Acting as the primary point of contact for all Commercial Village work products at the assigned venue, ensuring smooth planning, installation, operation, and dismantling phases in alignment with all On Location FA's, especially Infrastructure.
• Overseeing day-to-day operations [Bump In, Reset, Bump Out] within the Commercial Villages, ensuring timelines, safety standards, and quality requirements are met.
• Ensuring timely production and updates of diagrams and comply with fire marshal codes / permitting requirements in alignment with the On Location Architecture Team.
• Coordinating with Infrastructure Supervisor, Venue Manager, Assistant / Deputy Venue Manager, FIFA Venue Manager, and all functional area leads to align operations across the venue.
• Maintaining and monitoring a high level and detailed, minute by minute production schedules for activations, installations, and operations in line with FIFA delivery timelines. Serving as the on-site decision maker for Commercial Village operations, escalating issues per the established plan while assessing how unforeseen challenges affect contractor progress and providing real-time solutions to keep the project on schedule and within budget.
• Supporting stakeholder communications, ensuring clear, timely updates and issue resolution across internal teams and external partners.
• Identifying ADA and fire-safety compliance issues early and coordinating with team members and onsite contractors to implement solutions, while overseeing health & safety, permitting submissions, and all compliance processes for Commercial Village installations.
• Identifying any changes in graphics, structures, or other event assets during installation that differ from approved drawings or client-approved documents.
• Ensuring all Commercial Village areas are properly broken-down post-event, while supervising strike and site restoration processes are completed on time and to standard as part of venue handover.
• Empowered to make day-to-day operational and production decisions regarding Commercial Village activations.
• Escalating issues to Venue Infrastructure Manager and / or FIFA counterparts as per the agreed escalation plan.
• Anticipating and addressing ADA compliance, fire egress requirements, and potential issues affecting Emergency Action Management plans (EAP) to ensure all public-facing areas meet safety and accessibility standards.

Experience / Qualifications Needed :