District Manager- Cleveland, Ohio

Easy Step Enterprises LLC • Cleveland, OH, US

1 day ago

Job type

Full-time

Job description

Job Description

Description :

Selling stuff is easy, but transforming lives is a unique challenge.

If you want easy, this isn’t for you.

But if you’re ready to embrace changing lives, creating opportunities for yourself, and positively impacting your community, then come talk to us.

Who We Are :

At Easy Step Enterprises, a franchisee of The Good Feet Store – America’s #1 Arch Support Store, we don’t just sell arch supports. We help people reclaim their mobility, confidence, and quality of life. With more than 40 locations across North Carolina, Virginia, DC, Maryland, Tennessee, Alabama, Florida, and Ohio, we serve everyone from runners to teachers, college athletes to grandparents, people who want to live pain-free and move freely. You’ll join a team that holds itself to high standards; one built on discipline, teamwork, and accountability. Here, excellence isn’t optional; it’s who we are. If you’re driven by purpose, motivated by challenge, and inspired by impact, this is your calling.

The District Manager is responsible for the overall performance and success of a group of retail stores within a defined geographic area. They lead, mentor, and manage store managers, drive sales growth, enforce company policies, and ensure consistent customer experiences across all stores.

Duties and Responsibilities :

Sales and Revenue Generation :

Develop and implement strategies to achieve or exceed sales targets.
Analyze sales data and market trends to identify opportunities for growth.
Collaborate with store managers to create sales and promotional plans.
Drive customer engagement and loyalty through excellent service.

Operational Excellence :

Ensure stores comply with company policies, procedures, and standards.

Conduct regular store audits to assess compliance and identify areas for improvement.

Address operational issues promptly and efficiently.

Manage inventory control, shrinkage, and loss prevention efforts.

Customer Experience :

Foster a customer-centric culture within the district.

Address and resolve customer complaints or issues escalated from stores.

Monitor customer feedback and implement improvements as needed.

Team Leadership :

Hire, train, develop, and evaluate store managers.

Provide coaching and mentorship to enhance performance.

Promote teamwork and a positive work environment.

Conduct performance reviews and set goals for store managers.

Financial Management :

Monitor district-level financial performance, including sales, expenses, and profit margins.

Develop and manage the district's budget.

Analyze financial reports and make recommendations for cost-saving measures.

Communication and Reporting :

Maintain clear and open communication with Director of Sales and executive leadership.

Prepare and submit regular reports on district performance and initiatives.

Ensure information flows effectively up and down the organizational hierarchy.

Requirements :

Required Skills / Abilities :

Strong knowledge of retail operations, merchandising, and customer service.

Excellent leadership, communication, and interpersonal skills.

Analytical and problem-solving abilities.

Familiarity with retail management software and systems.

Budgeting and financial acumen.

Education / Experience :

Bachelor's degree in business management or related field (preferred).

Proven experience as a District Manager or a similar role.

Physical Requirements :

Ability to travel within the district as needed.

Standing, kneeling, working on a computer for long periods of time.

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District Manager • Cleveland, OH, US