Communications Coordinator

Communications CoordinatorJob no: Closes: 2//6 5:: AMWork Type: Staff Full-TimeLocations: New Orleans, LACategories: Student Affairs

College: DCC

Department: Student Affairs

Sub department: Admissions and Enrollment Services

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities:

Manages Delgado's communication technology. Develop comprehensive direct email/text communication for prospective students and applicants. Responsible for creating and implementing recruitment messages, including creating email templates and filters in the student database. Coordinate social media campaigns to align with prospect and applicant emails. Tests and uses data and analytics to improve communication campaigns. Works in coordination with other departments across the college in a manner that complements the college’s overall marketing and communications efforts.

Data Dashboard Coordinator - Responsible for maintaining Enrollment Dashboard Data including prospect and applicant progress through the enrollment process via communication. This includes but is not limited to, the enrollment funnel, event promotion, confirmations, and follow-up.

Additional duties assigned by the supervisor

Required Education: Associate Degree
Minimum education may be substituted for 8- years of related experience

Required Experience: Strong team orientation, effective interpersonal skills, and superior written and verbal communication skills.
Demonstrated commitment to data-driven decision-making, including effective analytical skills and proven results in achieving objectives and goals.
Experience with using Excel to manage and track data
Demonstrated ability to plan, design, and create recruitment communications

Preferred Education: Bachelor's Degree

Preferred Experience: Experience with Salesforce, Marketing Cloud, or Ellucian Recruit
Experience working in a college admission setting or working with college-bound students
Knowledge of best practices in student recruitment
High level of fluency in Spanish, written and verbal, preferred
Experience with any CRM systems

Benefits: As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays ( per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.