Home Care Staffing Coordinator

Job Title : Home Care Staffing Coordinator

Department : Home Care Operations

Reports To : RN Area Coordinator

Employment Type : Full-Time Hybrid (40 hours / week)

The Home Care Staffing Coordinator plays a key role in supporting the daily operations of Wise Home Care by coordinating caregiver schedules, assisting with recruiting efforts, and maintaining an organized and professional office environment. This is a position that requires excellent communication, problem-solving, and organizational skills.

Why You’ll Love Working With Us :

$18–$25 / hour

Weekly OR Same Day Pay Options

Paid Mileage

Health Benefits : Medical, Dental, Vision

PTO + Paid Holidays

Incentive Bonuses & Annual Reviews

Key Responsibilities :

• Manage daily schedules for caregivers and nurses, ensuring client needs are consistently met.
• Communicate schedule updates and changes to clients, caregivers, case managers, family members and nurses in a timely and professional manner.
• Ensure caregivers are working the schedules that match the client's service plan.
• Respond to call-offs, client cancellations, and other urgent staffing needs, including occasional after-hours or weekend work as needed.
• Assist with recruiting and onboarding new caregivers, including reviewing applications, conducting preliminary interviews, and coordinating training.
• Maintain accurate and up-to-date client and employee records in accordance with compliance guidelines.
• Monitor EVV (Electronic Visit Verification) systems and the Telephony Log to ensure accurate documentation and timely reporting.
• Complete conflict / resolution logs and ensure proper follow-up.
• Provide administrative support including answering phones, filing, printing documents, and assisting with payroll-related documentation.
• Support office culture by maintaining a positive, organized, and client-focused environment.
• Collaborate with the RN Area Coordinator and Clinical team to ensure continuity of care.
• Attending job fairs and marketing events as needed.
• Any other duties assigned by the Administrative Staff.

Requirements :