Dispatcher

Columbus, Ohio, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Columbus, LLC, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Columbus, OH.

Why Guardian Pharmacy of Columbus? We’re reimagining medication management and transforming care.

Who We Are and What We’re About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Pay Range: $15.20 - $22.80 per hour DOE

Schedule: Monday - Friday, 11:30 am - 7:00 pm

Work assigned routes with time sensitive delivery requirements. Ensure all deliveries are accurate and timely. Comply with Federal and Company privacy regulations regarding safeguarding of patient information.

Attributes Required:
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

ESSENTIAL JOB FUNCTIONS (include the following):

• Scan prescriptions into totes to ensure proper totting of product
• Check totes for assigned facilities to ensure order is complete prior to departure
• Monitor workflow and assist with staff scheduling and assignments
• Coordinate delivery preparation to ensure order is complete prior to departure
• Support delivery drivers to deliver correct patient medications to facilities in a timely manner
• Complete all paperwork/filing requirements accurately at the end of each work shift
• Present a pleasant and respectful demeanor to all clients at all times
• Follow instructions precisely related to patient privacy rules
• Work with other team members as needed in special circumstances; be flexible as needed
• Other essential functions and duties may be assigned as needed

EDUCATION AND/OR CERTIFICATIONS

• High School Diploma or GED required
• Pharmacy Technician license/certification/registration (per state requirements), preferred (or willing to obtain)
• Valid driver’s license and clean driving record

SKILLS AND QUALIFICATIONS:

• 1+ years of related experience (advanced degree may substitute for experience)
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

ATTRIBUTES REQUIRED:

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

LANGUAGE SKILLS:

• Ability to communicate clearly and concisely in verbal and written form
• Strong communication skills and a customer service attitude
• Must be able to frequently communicate with customers and/or with others about customer’s requirements, complaints, and common inquiries.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the job.

• While performing the duties of this job, the employee is regularly required to communicate with others inside and outside the pharmacy, including the ability to express oneself and exchange information in what, at times, could be a stressful or high-pressure environment.
• The employee frequently is required to move about the office/pharmacy to access files, use office equipment, and to interact with others. The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
• Employee must be able to constantly operate computers, phones, and other office equipment.
• Employee must be able to bend, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• Must be able to drive, including during non-daylight hours.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job.

• The noise level in the work environment is usually low to moderate.
• Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines.
• Requires travel by ground
• Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.