Service Shipping Coordinator

Job Description

Job Description

Job Title : Service Shipping Coordinator

Reports To : Service Assistant Manager

Job Purpose

The Service Shipping Coordinator is responsible for managing and overseeing the shipment of service-related parts, equipment, and materials. This role ensures timely, accurate, and cost-effective delivery of goods to customers, service technicians, and internal departments. The coordinator works closely with logistics providers, service teams, and warehouse staff to maintain smooth operations and high customer satisfaction.

Duties and Responsibilities

Key Responsibilities :

• Coordinate and Monitor Service Shipments :

Schedule and track outgoing and incoming shipments.

Prepare shipping documents including commercial invoices, packing slips, and bills of lading, certificates of origin.

HTS - Codes

Maintain accurate inventory records through SAP.

Respond to inquiries from the service department and customers.

Use logistics software to optimize routes and shipping costs.

Inspect outgoing packages for accuracy and condition.

Qualifications

Working Conditions

Direct Reports

Direct Reports : None

FLSA : Non-Exempt

Non-Exempt