Service Technician

More than just a job—we combine the close-knit support of a family business with the stability, resources, and benefits of a large organization. That means you’ll never feel like just a number, but you’ll still enjoy the security and opportunities that come with being part of a growing, established team.

• Joining our team means :
• Family Environment :
• A workplace where you’re valued and supported.
• Meaningful Work :
• Helping people by fixing what matters most in their homes.
• Growth & Learning :
• Ongoing, hands-on training and in-house education from our dedicated technical trainers.
• Extra Earnings :
• Opportunities for commissions, bonuses, and spiffs without being a salesperson.
• Work-Life Balance :
• A career with room for life outside of work.
• Strong Values :
• Integrity, reliability, safety, and community drive everything we do.
• What You’ll Do
• Service and repair hot air, boiler, water heating, A / C, and heat pump systems
• Troubleshoot, diagnose, and correct HVAC issues
• Use and maintain modern industry tools
• Provide professional, courteous customer service
• Collect payments as needed and communicate honestly about services
• Work as part of a supportive team, sharing knowledge and lending a hand so everyone succeeds
• Help customers by solving comfort problems that directly impact their families and daily lives
• What We Expect
• Drive safely, keep your company vehicle stocked and clean
• Follow all safety, compliance, and company policies
• Keep paperwork accurate and on time
• Be punctual, reliable, and participate in the on-call schedule
• Maintain a professional appearance (uniform provided)
• Collaborate with coworkers, sales specialists, and managers
• Stay current through company provided training, certifications, and safety meetings
• What You’ll Bring
• Preferred : 2+ years of HVAC service experience or completion of an HVAC Apprenticeship
• Valid driver’s license
• EPA refrigerant certification (or ability to obtain within 1 year — company provided)
• CETP certification (or ability to obtain within 1 year — company provided)
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Professionalism under pressure and solid communication skills
• Comfort using technology, including tablets and mobile apps, to complete jobs efficiently
• Physical ability to :
• Climb ladders / stairs and work in attics, basements, crawl spaces
• Maneuver up to 200 lbs. with equipment or team lift
• Work outdoors in varying conditions

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, change in personnel, workload or technical development.)

Job Type : Full-time

Pay : $56,000.00 - $90,000.00 per year

Benefits :

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute :

• Cortland, NY 13045 (Required)

Ability to Relocate :

• Cortland, NY 13045 : Relocate before starting work (Required)

Work Location : In person