Retail Sales Consultant

Retail Sales Consultant

Job Title : Retail Sales Consultant

Job Key Job Code : 16000025

Wage Scale / Schedule / Class / Level : Y6

Time on Assignment (TOA) : Residency

Time in Title (TNT) : Job Family : CS

Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)

Region : MBLT

General Duties :

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following :

General Essential Functions Which Are Normally Required :

Customer Experience and Sales :

Possess a competitive spirit and desire to meet and exceed sales goals

Stay up-to-date on the latest data / entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools

Understand customers' needs and help them discover how our products meet those needs

Multi-task in a fast paced team environment

Educate and engage customers through product demonstrations

Interact with customers and provide prompt and courteous customer service to all customers

On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.

You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.

You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.

This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs.

Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our Retail Sales Consultant's earn between $21.43 - $24.95 per hour plus up to $6,850 in commissions if all sales goals are met. Our Retail Sales Consultant's working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education / training.

Joining our team comes with amazing perks and benefits :

Medical / Dental / Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs : critical illness, accident hospital indemnity / group legal

Employee Assistance Programs (EAP)

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.