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Retail Store Manager

Retail Store Manager

Vaer WatchesLos Angeles, CA, United States
5 days ago
Job type
  • Full-time
Job description

Overview

Vaer is opening its first flagship showroom on Abbot Kinney Blvd in Venice, California. This location will serve as both a customer-facing retail space and a working headquarters for the Vaer team. Unlike a traditional storefront, the flagship will operate primarily as an appointment-based showroom for clients to experience Vaer watches in person, with limited walk-in availability. Beyond retail, the space will also serve as a creative hub, hosting community events, media productions, and product launches.

We are seeking a driven, brand-focused leader who can manage the day-to-day operations of the showroom while also spearheading Vaer’s local presence in Los Angeles. This is a rare opportunity to join at a foundational stage and help shape how the brand comes to life in a physical space.

________________________________

Role Summary

The Store & Community Manager will be the face of Vaer on Abbot Kinney. You’ll be responsible for creating a premium, one-on-one client experience in the showroom, overseeing operational logistics, and ensuring the space reflects the identity of the brand. At the same time, you’ll play a key role in building community — forging partnerships, hosting events, and activating the showroom as a hub for local culture.

This role is ideal for an entrepreneurial, detail-oriented individual passionate about craftsmanship, the outdoor lifestyle, and design-driven brands.

________________________________

Key Responsibilities

Store Leadership

  • Oversee all daily operations of the Abbot Kinney showroom.
  • Manage appointment scheduling, walk-in inquiries, and calendar coordination.
  • Maintain accurate watch and accessory inventory, working closely with HQ on restock and special orders.
  • Ensure merchandising, signage, and displays uphold Vaer’s brand standards.

Client Experience

  • Deliver a consultative, appointment-based sales experience that emphasizes storytelling, product education, and long-term client relationships.
  • Host VIP and private shopping experiences for collectors, repeat customers, and media partners.
  • Actively follow up with clients post-visit, driving revenue through personalized engagement and clienteling strategies.
  • Community Engagement

  • Represent Vaer in the Venice / Los Angeles community as a connector and advocate for the brand.
  • Build partnerships with local surf shops, outdoor groups, watch clubs, and lifestyle businesses.
  • Act as a cultural ambassador, ensuring the showroom is known as a destination for more than just retail.
  • Event Management

  • Plan and execute in-store events : new product unveilings, collector gatherings, seasonal showcases.
  • Coordinate community activations : surf meetups, outdoor workshops, or collaborations with local artisans.
  • Operational Support

  • Serve as the day-to-day liaison between showroom operations and HQ leadership.
  • Assist with logistics for photo / video shoots, press visits, and collaborative projects hosted in the space.
  • Track store-level performance metrics and share insights to guide company strategy.
  • ________________________________

    Qualifications

  • 3–5 years of experience in customer-facing retail, hospitality, or client relations.
  • Strong communication skills with proven ability to build long-term relationships.
  • Highly organized, able to manage scheduling, event planning, and operations simultaneously.
  • Entrepreneurial and proactive, with a comfort level in a dynamic, startup-like environment.
  • Passion for watches, outdoor lifestyle, surfing or craftsmanship-focused brands is a major plus.
  • ________________________________

    Compensation & Growth

  • Salary range : $55,000 – $75,000 annually, commensurate with experience.
  • Health Coverage : Comprehensive medical, dental, and vision insurance plans.
  • Retirement Savings : Access to a 401(k) plan to support long-term financial planning.
  • Paid Time Off : Competitive PTO policy to support work-life balance and personal needs.
  • Product Perks : Watch allowance provided after 90 days of employment.
  • Generous employee discount across all Vaer products.
  • Opportunity for performance-based bonuses tied to showroom revenue and community growth.
  • Direct exposure to Vaer’s co-founders and leadership team, with significant opportunity to influence the direction of the brand’s first physical space.
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    Retail Store Manager • Los Angeles, CA, United States

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