Overview
Join to apply for the Systems Administrator Microsoft O365 role at Wayfinder Family Services
Base pay range
$38.46 / yr - $39.42 / yr
This range is provided by Wayfinder Family Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Ensuring the operational health of the Microsoft 365 environment including security, availability, maintenance, performance, interoperability and reliability.
- Maintenance of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, items, permissions and access etc.).
- Assist in the administration and support of Microsoft Exchange, Teams, OneDrive, Intune, Entra, infrastructure, mobile access, etc.
- Troubleshoot Microsoft 365 related issues including connectivity and mobility when alerted by monitoring software or IST staff.
- Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components.
- Responsible for handling various escalated helpdesk support tickets, including requests that require hands-on intervention.
- Other duties as outlined in the position description.
Qualifications
Associate's degree or certification from an accredited university or program focused on technology support preferred; OR a minimum of six years of related work experience. An equivalent combination of education and experience may be considered.O365 Microsoft Administrator Certification is a plus.Experience in managing more than 20 Windows Servers within the infrastructure.Experience working with helpdesk services, including user support operations, user training material development, user training delivery, systems analysis, and issue troubleshooting and resolution techniques.Experience supporting desktop computing environments, including Microsoft products, Windows, Office 365, Active Directory, and other productivity software.Managing server virtualization technologies like VMWare Server / ESX or Microsoft Hyper-V / Virtual ServerProven relevant work experience focused on the implementation and / or use of Microsoft 365 and Collaboration technologies.Valid CA Driver License with a minimum of three (3) years good driving history and must be approved by the agency's insurance carrier to drive agency vehicles.Benefits
Medical, dental, vision, life, and long-term disability insurance401(k) retirement plan with employer match up to 4%Employee referral program : Encourage your colleagues to join usEducation tuition assistance program : Invest in your career developmentPublic Service Loan Forgiveness (PSLF) eligibleFlexible spending account (FSA) plansEligibility and other benefits are outlined in plan documentsAdditional Benefits
Training and professional developmentWayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.
Seniority level
AssociateEmployment type
Full-timeJob function
General Business and OtherIndustries
Individual and Family ServicesNon-profit OrganizationsJ-18808-Ljbffr