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Lead Slab Desk CSR
Lead Slab Desk CSRColorado Staffing • Denver, CO, US
No longer accepting applications
Lead Slab Desk CSR

Lead Slab Desk CSR

Colorado Staffing • Denver, CO, US
6 days ago
Job type
  • Permanent
Job description

Slab Will Call Lead Bilingual (Spanish / English)

Location : Onsite in Denver, CO Schedule : MondayFriday 8 AM5 PM, Saturday 9 AM3 PM (40 hours / week, 5 days only) Type : Contract-to-Hire

Are you a natural leader with a passion for customer service and a knack for organization? We're looking for a Slab Will Call Lead to oversee a dynamic tile order desk and customer-facing environment. This is your chance to step into a pivotal role where you'll lead a team, manage customer interactions, and ensure smooth operations across departments.

What You'll Do :

  • Lead the Slab Desk Will Call area, ensuring quality and efficiency across the team
  • Act as the escalation point for CSR staff and customers
  • Assist walk-in customers, answer calls, and respond to emails / faxes
  • Perform data entry for tile orders using internal systems and Excel
  • Collaborate with showroom, warehouse, and order desk teams
  • Deliver exceptional customer service and post-sale support

What You Bring :

  • 1+ year in a leadership or management role (retail experience welcome!)
  • Strong face-to-face customer service skills
  • High school diploma or GED
  • Proficiency in basic Excel and data entry
  • Bilingual in Spanish and English a must!
  • Experience with tile or construction materials
  • Familiarity with showroom or warehouse operations
  • Why You'll Love It Here :

  • Supportive, team-oriented environment with on-the-job training
  • Opportunity to grow into a permanent role
  • Be the go-to expert for customers and internal teams
  • Make a real impact on the customer experience
  • Pay and Benefits

    The pay range for this position is $23.00 - $24.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • This is a fully onsite position in Denver, CO. Application Deadline This position is anticipated to close on Oct 31, 2025.

    TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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