Patient Financial Services Representative

A company is looking for a Patient Financial Services Representative 4 - Customer Service.

Key Responsibilities

Ensures timely submission of clean claims and serves in the place of the supervisor or manager when needed

Resolves complex issues by coordinating with team members, Patient Accounts staff, and payers

Handles high-dollar accounts and ensures appropriate documentation and follow-up on all account activity

Required Qualifications

Associate Degree or three additional years of relevant experience

3 years of experience in revenue cycle, finance, customer service, or data analytics

Knowledge of payer requirements and hospital policies

Ability to work effectively in a remote environment

Experience with EPIC or similar systems is preferred