Inside Sales Representative (Concord)

Position : Inside Sales Representative

Classification : Exempt

About The Organization

RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations.At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.

Position Summary

The Inside Sales Coordinator will support all sales functions for an assigned territory. Key responsibilities include quoting, product ordering, inventory control, billing, and customer relationship management.

Responsibilities & Objectives

• Perform Inside Sales functions for assigned territory :
• Provide formal sales quotes with lead times to customers, based on commitments from Outside Sales, Branch Manager, or direct customer inquiries.
• Verify inventory availability, assist with loading, and place purchase orders as needed, ensuring compliance with vendor pricing agreements and use of standardized SKUs.
• Manage inventory by maintaining stock levels with the Branch Manager, conducting regular physical inventory counts, and assisting with reconciliations as required.
• Inform customers upon receipt of ordered goods and coordinate delivery or pickup arrangements.
• Create accurate price sheets for customers, ensuring pricing alignment with Outside Sales or Branch Manager.
• Maintain margin expectations.
• Support the sales billing process, ensuring timeliness, accuracy, and reporting.
• Assist with Accounts Receivable, as necessary.
• Strengthen relationships with current customers through effective account management, focusing on the branchs Top Twenty Customers.
• Encourage growth in existing accounts and pursue new customer acquisitions.
• Contact current customers, leveraging sales activity reports.
• Develop product knowledge to become a subject matter expert for customers :
• Participate in vendor-led product training.
• Collaborate with branch personnel to gain practical field experience with products.
• Support corporate initiatives as requested.
• Identify and prospect new potential customers from other industries with potential needs for RoadSafe products and rentals.
• Collaborate with Regional Account Managers (RAMs) and estimators to follow up on bids and proposals.
• Communicate regularly with internal stakeholders about any issues with existing customers and assist in finding solutions.

Knowledge And Skills

Education And Experience

Salary Range : $70,000 - $75,000 Annually, plus bonus potential.

EOE Statement

RoadSafe is an Equal Opportunity Employer / including Disabled / Veterans