Talent.com
Welcome Service Coordinator
Welcome Service CoordinatorSPFC Careers Page • Saint Petersburg, FL, US
Welcome Service Coordinator

Welcome Service Coordinator

SPFC Careers Page • Saint Petersburg, FL, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

The Welcome Services Coordinator oversees patient intake, scheduling, and front desk operations. This role ensures a warm, efficient, and compliant experience for patients, visitors, and volunteers from arrival to check-in. The coordinator works closely with the healthcare team to streamline appointment flow, including handling no-shows, patient rescheduling, and appointment cancellations through incoming calls and in-person interactions. The Welcome Services Coordinator ensure patient access context combines hospitality-minded services with front desk operations to create a smooth, welcoming, and efficient patient entry experience.

Schedule

  • 40 Hours Per Week
  • Monday-Friday 8 : 30am-5 : 00pm
  • Ability to work monthly night and Saturday clinics in accordance with program needs.

Supervisory Responsibilities

  • None

    • Position Responsibilities

  • Greet patients, visitors, and volunteers in a courteous, professional manner.
  • Verify and collect patient information, insurance details, and consent forms.
  • Confirm appointments, reschedule or cancel as needed, and communicate changes to patients and clinical teams.
  • Input and update patient data in the Electronic Health Record (EHR) system with accuracy and timelessness.
  • Prepare and organize patient intake packets, consent forms, and routine documentation.
  • Manage wait lists, appointment reminders, and follow-up communications.
  • Ensure timely check-in and check-out processes to optimize clinic flow.
  • Train, and supervise volunteers who support front desk activities.
  • Collaborate with Health Center Volunteer Engagement and Intake specialist and the Care Coordination specialist to optimize appointment availability, appointment navigation, and patient experience.
  • Contributes to team environment.
  • All other duties as assigned.

    • Agency-wide Responsibilities

  • Maintains documentation and records in compliance with policies and procedures
  • Maintains confidentiality
  • Supports the St. Petersburg Free Clinic’s commitment to diversity and inclusion
  • Adheres to agency policies and procedures and all Federal and State regulations and local ordinances

    • Requirements :

    Required Skills & Abilities

  • Strong relationship-building skills with both internal and external stakeholders
  • Strong analytical and problem-solving skills
  • Capability to prioritize inter- and cross-departmental collaboration
  • Proficient in Microsoft Office Suite and related software
  • Capability to use a broad range of technology
  • Commitment to and modeling of St. Petersburg Free Clinic mission and values
  • Database experience or knowledge preferable.
  • Prospect research experience preferable.
  • Excellent organizational skills.
  • Ability to meet deadlines.

    • Education & Experience

  • High school diploma, GED, or equivalent required.
  • 1 or more years of healthcare patient registration experience.
  • Bilingual (English and Spanish) preferred.

    • Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • SPFC is a Drug and Alcohol-Free Workplace.
    • Create a job alert for this search

    Service Coordinator • Saint Petersburg, FL, US

    Related jobs
    Surrogate Engagement Coordinator

    Surrogate Engagement Coordinator

    VirtualVocations • Saint Petersburg, Florida, United States
    Full-time
    A company is looking for a Surrogate Engagement Coordinator.Key Responsibilities Manage a pipeline of surrogate applicants, providing personalized support throughout the screening process Serve ...Show more
    Last updated: 6 hours ago • Promoted • New!
    Membership Coordinator

    Membership Coordinator

    Stretch Zone • Bradenton, FL, US
    Full-time
    Membership Sales And Client Services Representative.Unique job opportunity for the right person! Seeking a special, well-rounded candidate to focus on membership sales and client services.This is a...Show more
    Last updated: 30+ days ago • Promoted
    Service Appointment Coordinator Full-Time

    Service Appointment Coordinator Full-Time

    Parks Lincoln of Tampa • Tampa, FL, US
    Full-time
    Ask the client qualifying questions to uncover needs and directs calls appropriately.Ensures that service consultants receive messages promptly. Concierge, assuring client guest lounges a...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Coordinator - 005168

    Client Service Coordinator - 005168

    Banfield Pet Hospital • Clearwater, FL, US
    Full-time +1
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show more
    Last updated: 30+ days ago • Promoted
    Intake Coordinator

    Intake Coordinator

    VirtualVocations • Clearwater, Florida, United States
    Full-time
    A company is looking for an Intake Coordinator, Non-Clinical.Key Responsibilities Timely entry of home health referrals and communication with care center and business development staff Demonstr...Show more
    Last updated: 30+ days ago • Promoted
    Support Coordinator

    Support Coordinator

    Diversified Maintenance Systems, LLC • Carrollwood, FL, US
    Full-time
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and ability requ...Show more
    Last updated: 30+ days ago • Promoted
    Service Coordinator

    Service Coordinator

    Patterson Companies • Tampa, FL, US
    Full-time
    Patterson Isn't Just A Place To Work, It's A Partner That Cares About Your Success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advanci...Show more
    Last updated: 12 days ago • Promoted
    Coordinator

    Coordinator

    Chadwell Supply • Tampa, FL, US
    Full-time
    Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset.Join our family and find a home where you will enjoy working with your peers, be challe...Show more
    Last updated: 13 days ago • Promoted
    Outbound Outreach Coordinator

    Outbound Outreach Coordinator

    VirtualVocations • Saint Petersburg, Florida, United States
    Full-time
    A company is looking for an Outbound Outreach Coordinator, remote position.Key Responsibilities Make high-volume outbound calls to members, introducing programs and inviting participation Captur...Show more
    Last updated: 1 day ago • Promoted
    Patient Care Coordinator

    Patient Care Coordinator

    VirtualVocations • Clearwater, Florida, United States
    Full-time
    A company is looking for a Patient Care Coordinator.Key Responsibilities Manage a large volume of phone and email communication, including securing referral orders and responding to customer quer...Show more
    Last updated: 30+ days ago • Promoted
    Hospitality Sales Coordinator

    Hospitality Sales Coordinator

    VirtualVocations • Saint Petersburg, Florida, United States
    Full-time
    A company is looking for a Hospitality Sales Support Coordinator to support its Regional Hospitality Sales & Custom Customer Service team. Key Responsibilities Serve as the primary contact for loc...Show more
    Last updated: 6 hours ago • Promoted • New!
    Bilingual Sleep Services Coordinator

    Bilingual Sleep Services Coordinator

    VirtualVocations • Tampa, Florida, United States
    Full-time
    A company is looking for a Bilingual Sleep Services Care Coordinator.Key Responsibilities Answer calls from referral sources and secure referral orders in a call center environment Coordinate th...Show more
    Last updated: 4 days ago • Promoted
    Home Health Patient Coordinator

    Home Health Patient Coordinator

    VirtualVocations • Clearwater, Florida, United States
    Full-time
    A company is looking for a Home Health Patient Service Coordinator.Key Responsibilities Ensures timely scheduling and performance of patient assessment visits, including Oasis visits Collaborate...Show more
    Last updated: 1 day ago • Promoted
    Patient Coordinator

    Patient Coordinator

    Akumin • Tampa, FL, US
    Full-time
    The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prep...Show more
    Last updated: 30+ days ago • Promoted
    Membership Events Coordinator

    Membership Events Coordinator

    VirtualVocations • Clearwater, Florida, United States
    Full-time
    A company is looking for a Membership Education and Events Coordinator.Key Responsibilities Process new member applications, renewals, and maintain accurate membership records Support planning a...Show more
    Last updated: 1 day ago • Promoted
    VIP Services Coordinator

    VIP Services Coordinator

    Marriott International • Clearwater Beach, FL, US
    Full-time
    Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process al...Show more
    Last updated: 30+ days ago • Promoted
    Property Preservation Coordinator

    Property Preservation Coordinator

    Nesco Resource, LLC • Brandon, FL, US
    Full-time
    Property Preservation Coordinator.Maintain communication between vendors and clients to ensure all steps are completed proficiently. FHA Property Preservation experience is highly preferred.Prior kn...Show more
    Last updated: 3 days ago • Promoted
    Patient Services Coordinator- Largo

    Patient Services Coordinator- Largo

    PT Solutions • Largo, FL, US
    Full-time
    Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life.As a P...Show more
    Last updated: 30+ days ago • Promoted