Integrated Product Support Analyst (Onsite)

Customer Asset Management Professional

This position is for an entry-level professional in Customer Asset Management, who tracks and audits assets internally and externally. This person will work closely with other IPS personnel to track, maintain and status Government Assets in a government database as well as organic data tools.

This is a fully onsite position and can sit at either the Cedar Rapids, IA or Atlanta, GA site.

What You Will Do :

• Enters customer data into databases to maintain up-to-date records in order to meet internal and external requirements and metrics.
• Analyzes and compiles customer data for business planning, sales forecasting purposes and product quality measures.
• Collects data on customer problems and corrective procedures that will be used as resource for customer problem resolution.
• Uses computer software programs to accurately compile customer data.
• Conducts analysis on data to support customer requirements.
• Generates reports regarding customer assets and inventory.
• Tracks data related to customer orders and activities.
• Creates and maintains internal and external databases.
• Performs data analytics and forecasting in customer asset management.
• Notifies other key personnel of data trends or anomalies for improvement of quality.
• Minimizes risk by maintaining data and reports in a proactive and collaborative manner.
• Manages Customer Owned Property for programs.
• Manages developmental equipment through repair / upgrade process.
• SAP data entry.
• Collaborates closely with cross-functional teams.

Qualifications You Must Have :

Qualifications We Prefer :

Role Type :

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world and access to Collins sites when their work requires in-person meetings.

What We Offer :

Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.