Customer Relations Representative - State Farm Agent Team Member
Kristopher Housh - State Farm AgentPortland, OR, US- Full-time
Job Description
Job Description
Benefits :ROLE DESCRIPTION :
As a Customer Relations Representative with Housh State Farm Agency, you will create exceptional customer experiences that contribute to the growth and success of our insurance agency. Your attention to detail, strong customer service skills, and genuine desire to help people make you a great fit for our team. You will advance your career by resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.
We offer a fun and safe working environment, competitive salary, commissions, bonuses, and benefits. My goal is to provide a clear career path for team members that supports professional development and helps you achieve your personal goals and dreams. All necessary tools and training will be provided to set you up for success.
We look forward to connecting with customer-focused, empathetic candidates who are eager to contribute. There are internal growth opportunities for driven and sales-minded individuals.
About Me :
Im Kristopher Housh, proud owner and Agent of Housh State Farm in NE Portlands Hollywood District. Since joining State Farm Insurance in 2013, Ive been motivated by my passion for helping people. Im fortunate to have my family close by here in Portland. Im a proud husband, son, brother, and dog dad. Together, we enjoy exploring the outdoors and all that the Pacific Northwest has to offer.
Our office culture values family, integrity, and a strong connection to the Pacific Northwest lifestyle. We are committed to fostering a supportive environment where every team member can grow professionally while maintaining a healthy work-life balance.
Mission Statement :
Our mission is to prepare people for their biggest triumphs and protect them during their most challenging moments so they can live life with confidence.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Dedicated to customer service
- Ability to multi-task
- Ability to effectively relate to a customer.
Requirements
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