eCommerce Growth Consultant

Career Area : Sales

Job Description :

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you help shape the world by bringing sustainable and reliable solutions to our customers in electric power.

About EPD :

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing backup power to hospitals, emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers.

Job Summary :

As eCommerce Growth Consultant in the Electric Power Division, you ensure customers can acquire the right part at the right time. You increase customer and dealer visibility to our online ordering platforms and make sure every customer, no matter the size, has an option that meets their needs. You work closely with internal partners and dealers to identify growth opportunities and support field team execution.

What You'll Do :

Identify opportunities for expanding eCommerce tools and solutions, drive alignment, communication, and execution to impact continued growth in online parts purchasing. Job duties include :

• Working with the EP eCommerce Program Manager to execute on the developed eCommerce strategy
• Developing eCommerce growth plans for targeted global dealers and supporting Electric Power sales execution teams to achieve dealer-specific targets
• Driving eCommerce customer activations and deploying support programs with targeted global dealers
• Leading the prospecting of EP CAT Integrated Procurement (IP) customers and working with DSD & Dealer partners to grow CAT IP connections
• Operating as eCommerce SME / Level 3 support for ASRs and the Electric Power Digital Sales team
• Training dealers and customers in eCommerce solutions, including Parts.Cat.Com, Cat Central, and CAT IP demos to facilitate increased adoption
• Managing metrics, dashboards, and supporting management tools to monitor performance and identify improvement opportunities

What You Will Have : Degree :

Customer Focus : Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information to create customized customer solutions.

Decision Making and Critical Thinking : Working knowledge of the decision-making process and associated tools and techniques; the ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications : Working knowledge and understanding of effective communication concepts, tools and techniques; the ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Relationship Management : Working knowledge of relationship management techniques; the ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Business Development : Knowledge of business development tools, techniques and approaches; the ability to explore and develop potential areas of business growth for the organization.

Value Selling : Knowledge of the principles and practices for selling products, technology and services; the ability to provide overall product / service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top Candidates Will Also Have :

Additional Information :

Final Details :

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com / careers.

Summary Pay Range :

$110,520.00 - $165,840.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits :

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com / careers.

Posting Dates :

October 16, 2025 - November 5, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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