Salary : $74,135.00 - $118,616.00 Annually
Location : Pinellas County, FL
Job Type : Full Time
Job Number : 202400066
Bureau : Information Technology Bureau
Cost Center : 4400 - IT Infrastructure & Operations Division
Opening Date : 05 / 06 / 2025
Nature of Work
Pinellas County Sheriff's Office is seeking to fill a vacancy of Information Technologist.
This is an on-site position scheduled Monday-Friday, daytime hours.
Consideration given for relevant experience.
Requires scheduled on-call availability.
- Proficiency in manipulation of Cisco IOS, understanding of the IOS command line interface, packet sniffers and other network toolsets.
- Network systems (LAN / WAN / Security) administration, monitoring, automation, incident management / troubleshooting, tracking and coordination, and reporting (e.g., performance, problem, change capacity)
- Proficient knowledge of TCP / IP, DNS, DHCP, QOS, VOIP, RIP, EIGRP, OSPF, BGP, IPsec, SSL VPN, Multicast, Spanning Tree and other Internet protocols
- Proficient at configuring, implementing, and monitoring layer 2 and layer 3 network equipment (Primarily Cisco) to support an enterprise network more than 300 switches / routers / firewalls and thousands of endpoint devices.
- Proficient knowledge in Cisco Wireless APs / controllers, Cisco ISE, and Palo Alto firewalls preferred
- CCNA or equivalent knowledge required.
- Must be able to acquire FCIC / NCIC certification (provided after employment)
- Additional qualifications as identified by the assignment
- Must possess a valid Florida driver's license
"The background investigation process may take up to 6 weeks depending upon the complexity of the applicant's background and position for which they've applied."
Under the general direction of the Information Technologist Manager, members are expected to identify and resolve intermediate technology-based work problems of a nature that employees are unable to solve or overcome. Types of issues resolved include : Enterprise Network Management, Desktop Management, Server Management, Architecture, Security Management, Incident Management, Financial Management, Project Management, Document Management, Service Management, Asset Management, Storage Area Network, and / or Middleware Management
Specific duties are based on assignment. Work is reviewed through observation and results obtained.
Requires scheduled on-call availability.
SUPERVISES OTHERS : No
Resolves escalated service desk tickets and customer reported problemsTroubleshoots and returns technology to service within disciplineManages and performs personal daily activities and multiple intermediate-level projects under the discipline of defined business processesIdentifies and analyzes intermediate-level problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to problemsDesigns and implements technology within the disciplineRecommends and implements changes to improve operational efficienciesWorks with peers and customers to achieve long-term solutions for a variety of agency technology needsPlans daily work and participates in ongoing technical projectsRegular and reliable attendance is required as an essential function of the positionThis position is considered essential and, in the event of an emergency or natural disaster, will be required to report to workParticipates in Sheriff's Office recruitment and community relations activities as directedThis list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary
Qualifications
Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Computer Technology, or related fieldThree (3) years related experience in information technology specific to the assigned discipline (i.e. application development, database administration, etc.) that includes customer serviceOr equivalent combination of education and experienceAdditional qualifications as identified by the assignmentMust possess a valid Florida driver's licenseConsideration for this position requires a credit checkKnowledge, Skills, and Abilities
Knowledge of standard office practices, procedures, policies, personal computers, operating systems and related software applicationsSkilled in managing personal daily activities and small to medium sized projects for self and othersSkilled in use and application of reference materials to research and solve major problemsSkilled in the application of theory in resolving major problemsSkilled in applying new technologies, soft skills and proceduresAbility to mentor teammates, lead teams, and facilitate groups to achieve success with othersAbility to prepare and deliver effective presentations at various levelsAbility to use diplomacy in dealing with difficult customers and delivery of servicesAbility to facilitate and foster open communication and cooperation within the organization and with customers groups in a team environmentAbility to communicate effectively, both orally and in writing, with peers and othersAbility to communicate with tact, patience and courtesy at all levels of the organizationAbility to assist personnel with training of new technologiesAbility to establish and maintain effective work relationships, both inside and outside of the divisionAbility to self-develop relevant job-related skill(s) for current role and partner with management on training plans and career path opportunitiesAbility to understand and follow specific instructions, priorities, policies and proceduresAbility to identify, to take ownership of, and to troubleshoot and solve major problemsAbility to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplacePhysical Abilities
The physical abilities listed below are estimates of time spent during a typical work day to perform essential functions and responsibilities. Members in this position may be required to :
Sit up to 7 hours per dayStand up to 1 hour per dayDrive up to 1 hour per dayWalk up to 1 hour per dayOccasionally lift up to 25 lbs.Occasionally bend, squat, reach, kneel and twistWe offer a complete benefits package to full and part-time employees.
To view the PCSO Benefits Guide
01
I understand this position is considered essential and, in the event of an emergency or natural disaster, will be required to report to work.
YesNo02
I understand this role includes work within the Pinellas County Jail and around inmates when required.
YesNo03
I understand this position requires scheduled on call availability on nights, weekends and holidays.
YesNo04
To remain in compliance with the Americans with Disabilities Act of 1990, the Pinellas County Sheriff's Office must determine if it is necessary and / or possible to provide reasonable accommodations to all potential employees. Ensure you have read and thoroughly understand the job description and requirements of the position for which you are applying.
Can you perform the essential functions of this job with or without a reasonable accommodation?
I am capable of performing the duties of the job as described.I am capable of performing the duties of this job with reasonable accommodation.I am not capable of performing the duties of this job.05
I understand I may not have more than three active civilian applications. Furthermore, I acknowledge I may not apply for Deputy / Deputy Recruit while I have an open application for a civilian position.
Yes06
Within the last twelve (12) months, have you illegally possessed or used any illegal drug?This includes marijuana, cocaine, heroin, ecstasy, LSD, THC, or any other derivatives.
YesNo07
Do you have a High School diploma or equivalent diploma from an institution accredited by an accrediting body recognized by the U.S. Department of Education (DOE) or licensed as a degree granting institution by the Commission for Independent Education?
YesNo08
Are you a citizen of the United States or Foreign National with valid resident status and employment authorization?
YesNo09
Have you been convicted of a felony within the last 3 years, regardless of whetherthe sentence was suspended, adjudication withheld, you pled nocontest, or the conviction was sealed or expunged?
YesNo10
You must be 18 years of age to qualify for this position. Do you meet this requirement?
YesNoRequired Question