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Hotel Front Desk Attendant
Hotel Front Desk AttendantLaQuinta Inn & Suites Lexington South • Lexington, KY, US
Hotel Front Desk Attendant

Hotel Front Desk Attendant

LaQuinta Inn & Suites Lexington South • Lexington, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation :

$12 hourly

Responsibilities :

  • Bookkeeping : keep accurate records of all hotel guest account information
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Communicate with housekeeping to make sure guest rooms are ready
  • Field customer complaints when necessary
  • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment

Qualifications :

  • Must have graduated high school, received a GED or equivalent
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Has experience answering telephone calls and troubleshooting stressful situations
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • Must be able to stand on your feet for 8 hours during a typical shift
  • Please only apply if you meet each of these criteria

    • About Company

    Acerca de LaQuinta Inn & Suites Lexington South

    Fundada en 2005, Rolling Hills Hospitality opera 15 propiedades hoteleras con un enfoque central en superar las expectativas de sus huéspedes. Rolling Hills Hospitality se ha posicionado como una de las principales empresas de desarrollo y gestión hotelera de la región al incorporar altos estándares operativos y lograr una simplicidad que se puede aplicar a cualquier modelo de negocio. A través de nuestros acuerdos de gestión, somos responsables de contratar, capacitar y liderar a más de 300 empleados en todo el Valle de Ohio. Rolling Hills Hospitality actualmente mantiene relaciones honradas con las principales compañías hoteleras del país, incluidas Marriott, Hilton, IHG y Hyatt.

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    Front Desk Attendant • Lexington, KY, US