Manager, Technical Infra Program Management, Capacity Delivery Reliability
Amazon Web Services (AWS) Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Serve as people manager and mentor for a team of individual contributors.
- Set up, lead and continuously improve the Supply and Operational Execution (S&OE) delivery capabilities across multiple product / platform service teams.
- Lead large‑scale people, process, data & system engineering efforts that solve significantly complex or endemic problems.
- Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.
- Able to look around corners to identify risks / opportunities in technical supply chain strategies, tool architectures and drive appropriate actions as a single‑threaded owner.
- Develop new analytical models for supply chain solutions.
- Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.
- Prepare and give detailed data‑driven business reviews to senior management, focused on improving dependability, reliability, and consistency for our customers.
- Be a positive influencer across diverse teams, effectively rally support for initiatives, and help deeply technical teams create simple solutions to meet program goals.
- Exhibit exceptional collaborative influence across functional teams, critical thought analytics, judgment, and communication skills.
BASIC QUALIFICATIONS
Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline.5+ years of experience in technical program management, process improvement, implementation, risk identification and mitigation, and project execution.3+ years involved in data centers, and / or systems engineering.Preferred Qualifications
Master’s Degree in engineering or advanced professional degree.Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer.3+ years professional experience (in high technology or consumer electronics).Comfortable with ambiguity; ability to be flexible in a rapidly changing environment as well as a proven track record of earning trust, taking ownership, and successfully delivering results in a fast‑paced, dynamic environment.5+ years of people management.Experience in data center infrastructure, manufacturing, materials planning, or other related field.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information.
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