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Associate Vice President and Chief Information Officer (CIO) - Worcester State University
Associate Vice President and Chief Information Officer (CIO) - Worcester State UniversityWorcester State University • Worcester, MA, United States
Associate Vice President and Chief Information Officer (CIO) - Worcester State University

Associate Vice President and Chief Information Officer (CIO) - Worcester State University

Worcester State University • Worcester, MA, United States
7 days ago
Job type
  • Full-time
Job description

Location : Worcester, MA Category : Administrators Posted On : Fri Sep 12 2025

Job Description

OFFICIAL TITLE : Associate Vice President and Chief Information Officer (CIO)

SUPERVISION RECEIVED : Provost

SUPERVISION EXERCISED : Supervises subordinate professional, classified and student employee personnel assigned to the Office of University Technology Services.

General Statement of Duties

The AVP / CIO is a senior leader responsible for providing strategic direction and operational oversight for all information technology (IT) services and resources at Worcester State University. The AVP / CIO will lead the IT division in support of the university's academic, research, and administrative mission. This role requires a visionary leader with a deep understanding of higher education, a collaborative spirit, and a proven track record of managing complex technology environments, fostering innovation, and delivering exceptional service to a diverse community of students, faculty, and staff.

Responsibilities

(E) = Essential

Strategic Leadership and Planning

  • Develop and execute a comprehensive IT strategic plan that aligns with and supports the university's institutional goals and priorities.
  • Anticipate and evaluate emerging technologies and trends, making recommendations for their potential application within the university.
  • Serve as a trusted advisor to the university's senior leadership on all matters related to technology.
  • Lead the development of IT policies, standards, and governance structures to ensure the effective and secure use of technology across the campus.

Management and Operations

  • Provide leadership and direction for all IT functional areas, including enterprise systems, network infrastructure, cybersecurity, help desk support, academic technology, and data management.
  • Oversee the development and management of the IT budget, ensuring resources are allocated effectively and responsibly.
  • Lead, mentor, and develop a high-performing IT team, fostering a culture of collaboration, professional growth, and service excellence.
  • Ensure the reliability, security, and scalability of all IT systems and infrastructure.

    • Collaboration and Communication

  • Serve as the primary liaison between the IT division and the university community, including academic departments, administrative offices, students, and external partners.
  • Establish and maintain strong working relationships with key stakeholders to understand their technology needs and priorities.
  • Chair or serve on various university committees related to technology, data, and planning.
  • Communicate complex technical concepts and initiatives in a clear and accessible manner to both technical and non-technical audiences.

    • Innovation and Service Delivery

  • Promote and support the use of innovative technologies to enhance teaching, learning, research, and administrative processes.
  • Lead initiatives to improve the user experience and ensure the delivery of high-quality, responsive IT support services.
  • Champion a culture of continuous improvement, regularly assessing IT services and processes to identify opportunities for enhancement.

    • Cybersecurity and Data Privacy

  • Develop and implement a robust cybersecurity program to protect the university's digital assets, data, and reputation.
  • Ensure compliance with all relevant federal, state, and institutional regulations related to data privacy and security (e.g., FERPA, HIPAA).
  • Lead the university's IT disaster recovery and business continuity planning.

    • Additional Responsibilities

    (E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.

    (E) Responsible for contributing to the WSU Strategic Plan.

    (E) Responsible for contributing to Equal Opportunity / Affirmative Action objectives.

    Performs other duties as assigned.

    Job Requirements

    Required Qualifications :

  • A minimum of 7-10 years of progressively responsible leadership experience in information technology, with at least 3-5 years in a senior leadership role (e.g., Director, AVP, or CIO) within a higher education or similarly complex, mission-driven organization.
  • Demonstrated strategic planning and organizational leadership skills.
  • Excellent communication, interpersonal, and team-building abilities.
  • Strong financial management and budget oversight skills.
  • Proven ability to manage and lead change in a complex, distributed environment.
  • Deep understanding of current and emerging technologies relevant to higher education.
  • Expertise in cybersecurity, data privacy, and IT governance.

    • Preferred Qualifications :

  • Master's degree in a relevant field (e.g., Information Technology, Computer Science, Business Administration) is required.

    • Additional Information

    This is a full-time, benefited, exempt, professional Non-Unit position. The firm annual salary range for this position is $185,000- $195,000, commensurate with relevant professional experience and education.

    Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.

    Worcester State University offers a competitive benefits package that includes :

  • a choice of 8 different pre-taxed, health insurance plan options
  • a choice of pension or 401(a), and supplemental plan retirement options
  • life insurance up to 8x the annual salary
  • long-term disability coverage
  • dental insurance
  • 20 vacation days accrued per year
  • 15 sick days accrued per year
  • 5 personal days per year
  • paid holidays
  • tuition remission for self, spouse, and dependent children
  • and more...

    • We are an equal opportunity / Affirmative Action Employer. M / F / D / V. Members of traditionally underrepresented groups are strongly encouraged to apply.

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    Associate Vice President • Worcester, MA, United States