Records Analyst I - Grad College

Records Analyst I

The Graduate College at Iowa State University is seeking a Records Analyst I to join our collaborative team dedicated to supporting graduate student success. This position plays a key role in maintaining the integrity of graduate student records by managing academic plans, graduate committees, and program updates. The successful candidate will provide guidance to students, faculty, and staff, ensuring compliance with Graduate Faculty Cabinet policies while supporting initiatives that enhance the graduate student experience.

Characteristic duties and responsibilities include :

• Review and approve graduate student academic plans, committees, and program changes for Graduate Faculty Cabinet policy compliance.
• Evaluate and process transfer credits, registration reassignments, internal articulations, and credit limit requests.
• Update and maintain academic plans, troubleshoot course entry issues, and test plan functionality in Workday Extend.
• Assign students to appropriate DOGE cohorts and manage nondegree or undeclared student assignments.
• Review requests from students to register while on academic probation and override holds as appropriate.
• Provide accurate, student-centered support through phone, email, ServiceNow, and in-person inquiries.
• Contribute to cross-functional Graduate College initiatives that enhance graduate education.

Why join us? The Graduate College at Iowa State supports over 4,500 graduate students and their faculty mentors through every stage of the graduate journey. Because of the dynamic and decentralized nature of graduate education, this position offers a stimulating variety of responsibilities and the opportunity to directly impact student success. The successful candidate will thrive in a collaborative, service-oriented environment that values adaptability, attention to detail, and a commitment to helping students and faculty achieve their goals.

Knowledge, skills, and abilities required include :

Application instructions :

To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following : 1) Resume / Curriculum Vitae 2) Letter of Application / Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free : 1-877-477-7485.

Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free : (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources website.