Admitting Registrar

Job Posting

Responsible for efficiently and accurately obtaining appropriate demographics signatures completing all required forms and providing patient information as required by state and federal regulations.

Primary Duties and Responsibilities

• A registrar will serve as a receptionist information gatherer insurance specialist public relations and collector.
• A registrar will greet everyone in a warm caring manner / tone escort console and direct patients to the appropriate area of the hospital or department.
• Acknowledge all patients and visitors by making eye contact introducing self by name smiling and speaking appropriately.
• Responsible for collecting and capturing accurate demographic and insurance information. Responsible for making sure all registration documents are distributed to the proper area.
• Follow all EMTALA Joint Commission Medicare and HIPAA guidelines of patient information and consents.
• Employ proper search criteria in order to obtain accurate Medical Record information per departmental guidelines. Ensure that all patients are entered accurately thoroughly and in a timely manner in the computer. Bed side registration if needed.
• Verify insurance eligibility either by INVISION HDX software telephone or internet websites.
• Complies with changes in duties and assignments in a positive and cooperative manner.
• Functions as a team member to organize and prioritize responsibilities to complete daily work requirements for the department in a timely manner.
• Request collect document and communicate payment requirements for co-pays and deductibles through US Bank.
• Inform patients of their payment options including payment plans financial assistance programs and compassionate care programs.
• Offers and acts on constructive feedback positively.
• Contributes to group relations; uses open communication to identify and resolve problems in and between departments.
• Communicates to the appropriate personnel irreconcilable differences or unprofessional behavior in an appropriate and timely manner.
• Adjusts to peaks in workload; demonstrates flexibility and adaptability to change.
• Keeps work areas clean and clear of dust trash food and drinks.
• Keeps discussion of personal issues (i.e. personal plans jokes loud laughter etc.) out of patient / family and public areas. Notifies management of any delays and or problems with performing responsibilities.
• Treats everyone in a caring and professional manner to foster a positive image of the hospital and instill confidence.
• Respect the rights and dignity of all patients. Provide and maintain patient privacy at all times. Respect patient confidentiality by giving information only to those individuals who are authorized and have a need to know never discuss patients in public area.
• Resolve customer concerns or questions in a prompt and effective manner. Give clear accurate information to help them and or refer them to the appropriate medical or administrative personnel when necessary. Perform all related job duties as assigned.

Minimal Qualifications

Experience

Knowledge Skills and Abilities

This position has a hiring range of USD $18.70 - USD $32.72 / Hr.