Service Writer Job at Weisiger Group in Nashville

Overview

We are LiftOne, a family-owned company in its third generation of leadership. We pursue trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of supporting our country's supply chain and delivering critical goods to homes and businesses. We are privately held with a culture that values growth, opportunity and teamwork.

We are looking for hard-working, team-oriented professionals who enjoy working on new challenges and are committed to providing a work experience that helps our team grow to their full potential. We offer competitive salaries, strong benefits and opportunities for advancement.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company.

Essential Functions

• Email account manager, technician, & Service with customer approved quote attached
• Enter quote data in Quote Log database
• Generate off lease quotes and send to customers for approval (CC : PSSR)
• Monitor quote database for quotes that are 3 days late and take appropriate action
• Send "Open" quotes to customers as a reminder of jobs that have not been accepted / rejected
• Monitor quote database for quotes that are expired (30 days) and resend expiring quotes to customers and account managers
• Review quoting metrics with account managers and service / operations managers
• Run reports and update Finalized Billed Amount in database
• Participate in meetings with PSSR / Account Managers to discuss missed quotes and reasons
• Create and submit quotes for customer jobs as they come in
• Other duties as assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and / or Experience

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with arms and talk or hear. The employee is frequently required to sit and may frequently lift, carry, push, pull and / or move up to 25 pounds. Specific vision abilities required include close, distance, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee may be exposed to moving mechanical parts and equipment. The employee may be exposed to high places, fumes or airborne particles, outside weather conditions and vibration, wet or humid conditions, toxic or caustic chemicals, extreme cold or heat and risk of electrical shock. Noise levels may be occasionally loud.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All employees and candidates are treated with equal respect. We recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identity and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable laws.

LiftOne

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