VP, Strategy Monitoring Leader

VP, Strategy Monitoring Leader

The VP, Strategy Monitoring Leader is part of Model Operations & Analytics (MO&A) and owns executional oversight for customer decisioning strategies. The leader partners with strategy owners to design and maintain standardized monitoring frameworks, deliver timely and accurate performance reporting, and document results for governance and credit forums. This role also aligns with customer-decisioning strategy developers and Model Risk Management (MRM) to define and monitor the key performance indicators (KPIs) and metrics used for strategy performance management. The Strategy Monitoring Leader drives transparent, data-driven decisions by identifying performance variances and translating strategic intent into measurable outcomes across acquisition, account management, and collections & recovery.

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Develop monitoring frameworks that track strategic initiative performance, changes to monitoring results, and portfolio impact.
• Collaborate with strategy owners to define KPIs, dashboards, and real-time reporting tools.
• Identify execution gaps or divergence from strategic targets, and support business leaders in driving timely course corrections.
• Provide monitoring results for strategy changes relative to expected outcomes, and partners with strategy owners on assessing strategy performance.
• Collaborate and support credit strategy teams with strategy review sessions, especially in support of identifying strategy changes through monitoring and monitoring recent strategy changes.
• Maintain governance over strategic initiative reviews and reporting cycles, including inputs to Board and executive dashboards.
• Integrate external and macroeconomic indicators to assess strategy resiliency and forecast forward-looking performance.
• Leverage tools such as SQL, Tableau, or Python to monitor trends and deliver insights that influence strategic recalibration.
• Partner with compliance, model risk, and operations to ensure strategic execution adheres to internal control and regulatory standards.
• Collaborate with model development teams to ensure alignment between model changes and strategy updates.
• Lead a team to support identification for performance variances and track measurable outcomes.
• Perform other duties and / or special projects as assigned.

Qualifications / Requirements

Desired Characteristics

Grade / Level : 14

The salary range for this position is 170,000.00 - 290,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We're proud to have an award-winning culture for all. When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

Reasonable Accommodation Notice :

Job Family Group : Data Analytics