Job Description
Job Description
Description :
RCTV is looking for part-time Call Center Representatives to work on-site at our Torrance, CA location. This position is not remote . We are currently hiring for Thursday–Sunday shifts that starts 6 : 30PM-12AM. This role provides potential for growth within the department and company, as we actively identify strong performers for promotion. The RCTV Call Center operates 7 days a week, 365 days a year. Working late nights, early mornings, weekends, and holidays may be required. The ability to work on any schedule is essential, including weekends . As a Call Center Representative, you will answer calls from potential customers interested in our products featured during our media ads
Requirements
- Answer incoming calls from potential customers.
- Identify and address customer needs courteously and professionally.
- Work with internal departments to enhance customer experience.
- Educate customers on products featured in our televised shows.
- Deliver an exceptional customer experience
Qualifications :
Strong verbal and written communication skills.Ability to build rapport with diverse customers.Positive attitude with a desire to learn.Adaptability, remaining calm and professional during each call.Accurate data entry skills.Strong commitment to customer service excellence.Requirements :
Ability to sit and work at a computer for extended periods.Punctuality and reliability are essential, even with our relaxed, casual work environment.Must be available to work Saturday nights.Reliable means of transportation.Benefits :
Competitive salary, commensurate with experience.Comprehensive benefits package including health, dental, vision, and 401(k) matching.Opportunities for growth, professional development, and leadership impact.Pay is 18HRRequirements :
Requirements :
Ability to sit and work at a computer for extended periods.Punctuality and reliability are essential, even with our relaxed, casual work environment.Must be available to work Saturday nights.Reliable means of transportation.PI906522036adf-25405-39065873