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Housing Collaborative - Statewide Housing Placement Manager

Housing Collaborative - Statewide Housing Placement Manager

Ascend Nonprofit SolutionsCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Housing Collaborative

Housing Collaborative is a 501(c)(3) nonprofit that makes affordable housing easier to navigate.

Our vision is a world where everyone can see a path home. We work toward achieving this

vision by partnering with organizations to expand access to housing. For housing providers, we

help simplify the process of working with program-connected tenants; for housing agencies,

services providers, and tenants, we provide key services to expedite housing placement and

access to housing resources.

Housing Collaborative believes the mistakes of the past should not impede future success,

which is why we are committed to second chances. Many of our dedicated team members have

experienced barriers to housing and employment, and they use their journeys to help others.

Position Overview : Statewide Housing Placement Manager

Reporting to the Director of State Housing Programs, the Statewide Housing Placement

Manager is responsible for providing instruction, direction, and guidance to direct reports,

ensuring productivity and goal achievement. The Statewide Housing Placement Manager will

possess substantial knowledge of housing application requirements, screening criteria, and

subsidy approval processes.

The Statewide Housing Placement Manager will be responsible for supporting team members

to facilitate housing placements for households with or without rental subsidies. The

Statewide Housing Placement Manager should demonstrate fluency with each project's

Policies and Procedures; be able to present program data to stakeholders; and conduct

routine quality assurance of all client data entry.

Primary Responsibilities

Responsibilities include staying abreast of Housing Collaborative's programs; and constant

interaction with colleagues, clients, partner agencies, property providers, and funders.

Responsibilities also include but are not limited to the following :

  • Maintain a thorough knowledge of Housing Collaborative's service areas;
  • Effectively manage and monitor daily operation of a housing placement team;
  • Supervise and coach direct reports, providing access to the information and training
  • necessary to perform their job responsibilities;
  • Ensure data quality and timely reporting of program performance data;
  • Accountability to performance goals and measures as outlined in an annual workplan;
  • Maintain respectful, professional working relationships with partner agencies, housing

providers, services providers, tenants, funders, and colleagues.

Qualifications

To excel in this position, the candidate should offer :

  • At least five years of significant experience in housing and / or homeless services;
  • Undergraduate degree preferred, but 2 years of additional relevant experience may be
  • considered in lieu of a degree;
  • Familiarity with housing resources, rental subsidy requirements, fair housing, and
  • landlord-tenant laws;
  • Clear and empathetic written and verbal communication that demonstrates quality
  • customer service and attention to detail;
  • Productive time management skills; ability to prioritize tasks;
  • Willingness to collaborate with coworkers, partner agencies, and customers;
  • A commitment to second chances, and to the mission and vision of Housing Collaborative.
  • Hours

    This is a salaried position is expected to complete 40 hours of work per week, typically

    between 9am and 5pm, Monday through Friday. Remote, hybrid and flexible schedules may be

    available at the discretion of organizational leadership, dependent upon nature of position and job

    performance; however, trainings, meetings, and team-building opportunities are regularly

    scheduled to occur in-person for all staff.

    COVID-19 Considerations and Requirements

    Due to the nature of our business and the clients we serve, Housing Collaborative requires all

    staff be fully vaccinated and provide proof of COVID-19 vaccination. Depending on local case

    counts and Mecklenburg County guidance, we may choose to enforce masking inside the office

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