Virtual Branch Partner

Join Our Team At Sf Fire Credit Union

Where it all began In 1951, SF Fire Credit Union first opened its doors from a modest 10? x 15? office space in 17 Engine. It was from those humble beginningswhere everyone pitched in to help one another in their communitythat the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo, and Marin Counties. Our members benefit from the ideas and principles that have shaped us : shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union's bond with the people for whom this credit union was created.

What we stand for There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team. First, do they align with our values? Be personal walk the member / employee path. Be a leader empower, collaborate, own. Be outside the box innovate, educate, engage. Be real integrity and transparency matter. Be the connection serve our community. Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like Most days it feels more like going to work with a big family. Whether it's a potluck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we're here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an "in-this-together" attitude. While we're driven to do great work, we also value real work / life balance.

Is this the career for you? Do you have a passion for helping people? Do you like creative problem-solving? Do people consider you empathetic and a good listener? Do you enjoy helping your community? Since service knows no distance, you'll contribute significantly to the success of the Virtual Branch and helping members by :

Maintaining a holistic knowledge of the Credit Unions financial products and services. Consistently providing strong member service, offering solutions, and sharing products and services to help members meet their short and long-term financial needs to ensure overall financial well-being. Listening carefully and assisting members with their questions or issues, showing initiative, and proactively preventing problems. Providing a high-level, memorable video-based member experience, the Virtual Branch Partner is the on-camera face of the Credit Union responsible for creating an environment that influences the use of technology to meet members' needs of today and the future.

• Hybrid position

What you'll be doing :

What we look for in you :

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle objects, tools, or controls, and reach with hands and arms. The employee may occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Note : This job description is non-contractual, or an exhaustive list and it may be added to or changed from time to time. Salary This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the San Francisco Market is an hourly rate of $32.44 to $48.67.

Our benefits :

"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."