Mobile Crisis Peer Support Specialist

Job Description

Job Description

Job Summary

The Mobile Crisis Peer Support Specialist will work directly under the supervision of the Mobile Crisis Supervisor. This position plays a vital role in responding to individuals experiencing emotional or behavioral crises. This role also includes documentation, resource coordination, and active participation in team meetings to enhance service delivery and professional growth.

​ ​ This is a 24 / 7 facility with shifts available across all hours. Compensation is based on experience.

Essential Functions

• Respond to crisis situations with a mobile crisis clinician in office, community, and home settings.
• Provide emotional support and de-escalation during crises using lived experience and coping strategies.
• Share personal recovery journey to inspire hope and model resilience.
• Assist with initial assessments to identify individual needs during a crisis.
• Collaborate with individuals and crisis teams to develop short-term goals and personalized crisis plans.
• Support ongoing crisis stabilization through safety, relapse prevention, and coping strategies.
• Advocate for individuals and promote self-driven recovery pathways.
• Help individuals access Medicaid, food stamps, housing, and other financial or social supports.
• Assist with daily living skills, vocational goals, and community integration.
• Attend follow-up appointments to ensure warm hand-offs to ongoing services.
• Connect individuals and families to community resources and peer support networks.
• Facilitate social and recreational activities to reduce isolation and promote connection.
• Encourage engagement in treatment and personal growth.
• Promote self-advocacy and help build natural support systems.
• Provide consultation to providers from the individual’s perspective in team meetings.
• Maintain awareness of client rights, cultural sensitivity, and social service regulations.
• Travel to various community settings to provide direct support and crisis response.
• Maintain accurate and detailed documentation of client progress, peer notes, and follow-ups.
• Collaborate with law enforcement, first responders, and multidisciplinary teams.
• Follow organizational guidance regarding safety in the community.
• Refer individuals to appropriate service providers for clinical psychosocial evaluations via in-office, telehealth, or community-based visits.
• Perform related duties as assigned.

Job Requirements and Qualifications

Education

High school diploma or GED required; Associate degree or higher preferred.

Training Requirements (licenses, programs, or certificates) :

Experience Requirements :

Preferred Experience :

Job Specific Competencies / Skills :

Knowledge Requirements :

Oakland Community Health Network’s Core Competencies :

Additional Information

(Travel required, physical requirements, on-call schedules, etc.) :

OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.