Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- 401(k)
- 401(k) matching
- Employee discounts
- Free uniforms
- Paid time off
- Training & development
SALES PROFESSIONAL
This is an Entry Level position with a strong possibility for advancement into a Sales Manager position.
The SALES PROFESSIONAL is responsible for providing excellent customer experience from New Lead to the start of service. They are primarily focused on working inbound leads that have been generated by Abundant Lawn marketing efforts. They also take ownership of generating opportunities from past leads, existing client cross-selling and upselling, and through direct outreach as necessary.
Salary : Base Salary : $36,000 48,000, based on level of experience and prior results
Commission : $24,000 32,000 Target, based on 2-6% of gross sales
Maintenance contracts get commission for one year.
Open :
Review Customer Statuses (or other field for Sales Pipeline)Build Reports (Manage by exception or sort for reporting); can we see when statusesKey Accountabilities
Sell inbound service opportunities for landscape maintenanceSell inbound service opportunities for landscape installation & relatedOutbound prospecting with Abundant Lawn lead databaseOutreach to existing clients for cross-selling and upselling opportunitiesBuild and maintain relationships with other Home Service providers for leadsRegular Execution
Handle inbound leadsEstimate landscape maintenance service w / photo documentationPropose work to prospectsClose deals & collect landscape depositsReview previous customers / leads and upsell / cross sellOutbound emails, texts, phone calls for cold outreach to previous customersOutbound emails, texts, phone calls for cold outreach to existing customersCoordinate with Office for job schedulingHang flyers (as needed)Engage Operations Manager for Landscape Design & Installation projectsInitial landscape job site review with Operations and / or crewFinal Landscape job walk-through and payment collectionCollaboration or lead on escalated customer issues (esp. first 90 days of service)Build and maintain referral partner databaseOutputs
New sales, at or above goalLandscape maintenance proposalsLandscape installation proposalsUpdated CRMHidden Maintenance
Maintaining Customer databaseMaintaining Vendor Partner databaseCompetitor trendsMarket pricing trendsContinuous sales skills learningTechnical / Knowledge
FNGLA Certification (not required to start)Residential landscape maintenance experience IntermediateCommercial landscape maintenance experience Nice to haveB2C Sales Process and Experience Intermediate (not required to start)Jobber Intermediate (not required to start)Google Sheets / Microsoft Excel BeginnerBasic computer knowledgeWritten and verbal communication Intermediate to ExpertChatGPT or similar Basic to IntermediateFlexible work from home options available.
