Sr. Audio Visual Service Technician

Job Description

Senior Audio Visual Service Technician

Richmond, VA

We are seeking a skilled and experienced   Senior Audio Visual Service Technician   to join a leading   Government and Commercial AV Integrator   in the Richmond, VA area.

The ideal candidate will be responsible for diagnosing, repairing, and supporting a wide range of audiovisual, videoconferencing, and IT-related systems. This position requires the ability to work independently, think critically, and operate with minimal supervision.

Responsibilities

• Provide technical support for audiovisual, videoconferencing, and IT systems
• Diagnose and troubleshoot system-related issues
• Proactively manage, update, and resolve service tickets
• Repair AV, videoconferencing, and IT systems as needed, including cable re-termination
• Configure and program AV equipment for various applications
• Coordinate with manufacturers to identify and resolve technical problems
• Assess and recommend whether to repair or replace defective equipment
• Document all activities and maintain accurate service records

Requirements

Qualifications

Licenses & Certifications

Benefits

Audio-Visual Recruiting Services by HireSparks, visit https : / / hiresparks.com / av-employers /

Requirements

Job Requirements : Advanced knowledge and hands-on experience with QCS controls, Biamp, Audio DSP, Shure and Intelix. Great to have : AVPro Edge and Visionary Solutions for VoIP / switchers Advanced knowledge and hands-on experience with AV equipment Advanced knowledge of TCP / IP networking, switches, routers, firewalls are preferred. Advanced working knowledge of computers (Windows-based) and software. Maintain a positive attitude, strong work ethic, and embrace a team-centric environment. Ability to read, analyze, and interpret complex documents including product specifications, wiring diagrams, and architectural drawings. Ability to respond effectively to sensitive customer inquiries or complaints. Strong interpersonal and communication skills are required. Valid driver’s license with minimum 3-year clean driving record. Infocomm CTS certification (within 6 months of employment start) & CTS-I within 12 months Maintain and / or acquire OSHA 10 Hr construction within 3 months from employment start.