Medical Secretary / Assistant

Employment Type : Full Time

Shift : Day Shift

Saint Francis Hospital and Medical Center a member of Trinity Health Of New England is looking for a Medical Assistant-Secretary to join our Outpatient Heart Failure team.

The Medical Assistant / Secretary functions in a supportive role of the healthcare team and is responsible for providing exceptional customer service and care to all patients and clients in the Hoffman Heart and Vascular Institute and is responsible for the coordination of administrative tasks and clinical support for the Physicians and Practitioners. The Medical Secretary has administrative responsibilities for approximately 30% of the time and Clinical responsibilities account for approximately 70% of the time.

What will you do :

• Performs patient greeting and check in
• Manages all incoming calls and provides exceptional customer service in person and over the phone with patient, staff and family members and triaging phone calls as appropriate
• Schedules appointments and procedures for exams and regularly communicating with office staff
• Prepares and maintains patient charts and obtains pre-certifications and authorizations for patients' exams
• Coordinates daily patient flow. Rooms patient (including documenting chief complaint, allergy, vitals, medication)
• Explains test procedures to patients and interprets purpose as directed by physician
• Maintains proficiency with office computer systems. Performs clerical duties in a fast-paced environment
• Supports clinical staff with clerical tasks with positive energy

Minimum Qualifications

Highlights

Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.