Senior Design Lead - UX / UI

About the Role

We need a Senior Design Lead to own and shape the user experience of our web-based application. You will lead a team of designers, drive design strategy from discovery through delivery, and ensure our platform delivers user-friendly, accessible experiences for state services.

This role sits at the intersection of design, product, and engineering. You will translate user needs into compelling designs while mentoring your team and collaborating across departments.

This position requires full-time onsite presence in the Baltimore-Washington area.

What You'll Do

Lead the end-to-end design process from research to final visual design and delivery

Manage and mentor a team of UX / UI designers

Define product design strategy with product, engineering, and leadership teams

Conduct user research, testing, and feedback sessions to advocate for user needs

Create wireframes, user flows, prototypes, and high-fidelity UI designs

Build and maintain a scalable design system and UI component library

Work with developers to ensure accurate implementation of designs

Ensure designs meet accessibility standards (WCAG 2.1) and work across all devices

Use analytics and user data to drive design improvements

Present design work to stakeholders and explain design decisions

Facilitate workshops and meetings to gather stakeholder feedback

Apply human-centered design practices to improve user experiences with state services

What You'll Need

Required :

5+ years of experience in user experience and service design

Strong portfolio showing UX and UI design for responsive web applications

Proficiency in Figma, Adobe XD, Sketch, or similar tools

Deep understanding of web design principles, usability, and responsive design

Solid experience with user research methods and usability testing

Proven leadership and mentoring abilities

Strong communication and presentation skills

Knowledge of accessibility standards and inclusive design principles

Bachelor's degree (or 5 years equivalent experience in related field)

Must be able to work onsite in the Baltimore-Washington area Monday through Friday

Preferred :

Experience designing enterprise applications or dashboards

Familiarity with Angular and design handoff tools like Figma Dev Mode

Experience with design tokens and versioning

Background in public sector or government services

What Makes You Great for This Role

You bring empathy for users and a collaborative mindset. You balance user needs with business goals and technical constraints. You can influence product decisions through design thinking. You pay attention to detail and care about creating clean, intuitive experiences.