Teller

Job Description

Job Description

We’re Hiring!

Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers.

We are committed to our institution’s values of Integrity , Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.

By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.

Interested in this position and meet the qualifications and requirements? Apply at www.ctbconnect.com .

POSITION SUMMARY :

Responsibilities include but are not limited to the following :

• Performs the basic transactions of a paying and receiving teller such as processing deposits and loan payments, verifies cash and endorsements of check cashing
• Provides excellent care to clients regarding daily transactions, addressing inquiries, and problem resolutions in accordance with bank policies
• Confirms identification for client and determines that all necessary documents are in proper form and within authorized limits
• Ensures compliance with all internal controls and established policies and procedures
• Works established schedule including Saturdays when assigned
• Promotes and advise on banking solutions
• Places holds on funds as necessary; completes change orders
• Performs specialized tasks such as preparing money orders, cashier’s checks, and redeeming savings bonds
• Accepts and process credit card payments and withdrawals and credit card cash advances payments
• Balances currency, cash and checks in cash drawer at end of shift
• Assists with the development of department procedures, policies, and processes
• Delivers exceptional customer services consistently to all business lines; maintain positive and productive working relationships with all internal and external customers
• Adheres to all policies, procedures, processes, bank’s practices, guidelines, expectations, laws, and regulations
• Exceeds all established position sales and referral goals, objectives, and expectations
• Demonstrates consistent professional appearance, image, ethics, integrity, demeanor, and represent the CTB brand
• Leads initiatives, add value, support the Bank’s vision, core values, business principles, goals, and objectives

OTHER DUTIES AND RESPONSIBILITIES :

be responsive and timely with correspondence and problem resolution, and display a caring attitude

QUALIFICATIONS :

Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following :

EEO / AA