Wide Format Print Operator

Job Description

Job Title : Field Representative II, MS Onsite Technical Support

Summary : In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch.

Roles and Responsibilities :

• Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations.
• Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task.
• Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively.
• Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards.
• Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction.
• Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies.
• Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence.

Qualifications Must Have :

Qualifications Nice to Have :

At the heart of our team, you'll find passion, dedication, and a commitment to transformational service. If you're ready to make a difference in every project, join us in delivering excellence at every touchpoint.

About Us

Come Create at Ricoh :

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself : At Ricoh, you can :

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