Level 2 Tech Support Engineer

Our client is looking for an IT Engineer / Service Desk Technician / Level 2 to join their team. This person needs to be capable of handling most of the tickets from the level I team as they are escalated. This is a good position for someone who wants to learn and get involved in new projects with things like firewalls, networks, VMware, cloud, etc.

Responsibilities :

• Problem solver who is self-motivated and can figure things out.
• Solid troubleshooting skills-primarily within Windows (95%)
• Effective communications skills, customer communications, experience with Ticketing
• VMware experience
• Active Directory
• Office 365
• ConnectWise
• Must have exp working for an MSP
• DNS, DHCP, Group Policy, LAN / WAN
• Experience with financial software (QuickBooks, Sage for example) is helpful.
• Other : Printers, Microsoft updates and releases, patch management

Highlights :

3 to 6 moths (Temp to perm)

$25.00 hr to $30.00 hr pay rate

If interested, please send resume to Kevin.Shuster@ambassadorresources.com