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Bowling Center Desk Attendant (55085)

Bowling Center Desk Attendant (55085)

Treasure Island Resort & CasinoVermillion, MN, US
5 days ago
Job type
  • Full-time
Job description

Pay Rate : $16 an hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Interact with guests to ensure they have a positive and memorable experience
  • Reserve and assign bowling lanes and shoes to guests and collect fees
  • Inspect lanes to ensure bowling equipment is available
  • Collect all Credit Card Receipts
  • Notify Supervisor of guests misuse of lanes and equipment
  • Fix minor pinsetter problems and contact Maintenance for complex issues
  • Maintain a neat, organized, and safe work area

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification- Required :

  • High School Diploma / GED or equivalent experience

    • Knowledge and Certification- Preferred :

  • 1 year guest service experience
  • 1 year cash handling experience

    • Skills- Required :

  • Accurate and detail-oriented
  • Excellent verbal and interpersonal communication skills

    • Skills- Preferred :

  • Computer experience (Word, Excel and Outlook)

    • Abilities- Required :

  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to speak in a clear, concise and pleasant voice
  • Ability to enthusiastically and professionally sell and / or up-sell amenities
  • Ability to answer a multi-line phone system in a professional and courteous manner

    • PHYSICAL DEMANDS

  • Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
  • Must have a good sense of balance, and be able to bend and kneel
  • Must be able to reach and twist routinely
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift 25+ pounds routinely
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination

    • WORKING ENVIRONMENT

  • Bowling Center Complex including flashing lights and frequent loud noises; May require going onto the Gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
  • Must be able to work in cramped, tight quarters
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally must deal with angry or hostile individuals
  • High volume direct public contact
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    Desk Attendant • Vermillion, MN, US