Job Description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to :
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This role will focus on the system administration of Abbott’s Business Continuity Management (BCM) tool. The candidate will support the BCM team and users with technical expertise. Specific duties of this role include : managing licenses; enabling access to specific security groups, providing reports for the BCM team and divisions; troubleshooting technical issues with users, uploading data into the tool, ensuring the accuracy of data within the tool, and managing content for BCM SharePoint sites, including BCM training.
MAIN RESPONSIBILITIES :
Ensure that user requests and incidents are addressed in a timely mannerOpen and manage support tickets to the software vendorManage user licenses and security groups, including annual attestationCreate reports, dashboards and monthly metricsConfigure objects, view or fields for different roles or use casesCreate / modify / troubleshoot workflows to improve automationManually upload data into Fusion and work on projects to automate uploadsMonitor automation and investigate any exceptionsProvide Technical Expertise for IT Data Lifecycle Management, including :Executive Risk Summary
Configuration Management DataBase (CMDB) Change ManagementData Loss Prevention Program Controls, Remediations & Exception RequestsSystem Risk ClassificationData Lifecycle ManagementData Management PlanSupport Contract Renewals or RFPs with technical expertiseTest configuration changes in the sandboxProvide technical insight for BCM tool strategySupport incident management and plan activationsManage Business Continuity Content on the internal website and SharePoint siteDesign educational and program content for technological topicsRequired Qualifications
Bachelor’s degree or Associate’s degree with equivalent work experience required.3-5 years of relevant experience requiredPreferred Qualifications
Experience with Fusion, Salesforce, or other GRC tool is a plusThe ideal candidate :Is or will become certified as a Fusion System Administrator
Has a strong desire for learningIs flexible and coachableHas an intellectual curiosityHas strong analytical capability and is experienced with Microsoft products, i.e. ExcelHas strong organizational skills, attention to detail and the ability to work with manager to prioritize workHas good time management skillsHas excellent oral and written communication skills, and ability to communicate effectively with internal and external stakeholdersIs an excellent problem solver and independent thinker with the ability to create innovative solutions.Has the ability to work effectively across several different functional areas in a collaborative environment.Has the ability to provide timely and accurate customer serviceHas knowledge and experience in one or more of the following is desired :Power BI or other data mining experience
Analysis – be able to tell a story with numbers and reportingDatabase Management – have familiarity with the way databases and tables integrateSystem Administration – understand system maintenance and user managementApply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives : www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com / Abbott, and on Twitter @AbbottNews.
The base pay for this position is $75,300.00 – $150,700.00. In specific locations, the pay range may vary from the range posted.