Partnerships Manager

Partnerships Manager

OpenFn is a software platform used to integrate systems and automate workflows. It makes building and managing those integrations easier, and makes organizations' operations more efficient. The product provides a wide array of pre-built connections (adaptors) for working with the most commonly used and mission-critical software for every sector in the markets we serve.

The product is an open source Digital Public Good (DPG) used primarily in the impact sector. We are continuously investing in our product offering to create a best-in-class user experience for our government, NGO, and private sector customers. We believe that cutting-edge software can drive efficiency where it matters most; we do not make marginal improvements to already comfortable lives.

In pursuit of our mission to expand access to impactful technology, we team up with local implementing partners to scale our impact and strengthen local ecosystems. We do so by sharing revenues with those that have the skills to use technology to create impact by finding efficiencies - that's where this role comes in!

The Role

We are excited to be hiring a Partnerships Manager to join our team. You will be responsible for managing OpenFn's Partner Program. That means onboarding local implementing partners from all corners of the software ecosystem and helping them to become highly effective Affiliates and Partners.

The Partner Program is designed to equip local software implementers and integrators with what they need to maximize the use of OpenFn. These could be large software companies, Independent IT Consultants, Software Development Houses or recent graduates. Ultimately, that means finding and helping Partners to automate and improve operations for organizations of all kinds across our priority geographies (initially with a strong focus on Rwanda).

Your primary objective will be to generate recurring revenue for OpenFn through these strategic partnerships, by empowering our partners to build sustainable recurring SaaS revenue streams for themselves. You help them earn money delivering solutions with OpenFn, both earning money up-front for project consulting work, and over-time by getting a share of the recurring OpenFn SaaS fees their customers pay. This is a hands-on, relationship-focused role that requires a blend of strong communication skills, technical knowledge of system integration, and a passion for driving social impact through the use of technology.

What You'll Be Doing

• Partner Identification & Outreach : Proactively identify, engage, and qualify potential Affiliate and Partner organizations and individuals in target markets, initially focusing on Rwanda.
• Platform and Program Onboarding : Guide prospective partners through the OpenFn Platform and Partner Program, explaining the benefits, requirements, and the value proposition for both Affiliates and Partners as outlined in the program documentation and Partnership Agreement.
• Partner Enablement & Support : Provide ongoing support and guidance to onboarded partners, helping them understand how to leverage OpenFn's platform and its capabilities to build their own solutions and meet their clients' needs across diverse sectors.
• Revenue Generation & Tracking : Work closely with partners to help them identify opportunities to bring in new SaaS revenue for OpenFn, help them close sales and track their progress.
• Relationship Management : Build and nurture strong, long-term relationships with key contacts within partner organizations, fostering a collaborative environment for mutual success.
• Build and curate the partner network : Actively drive forward the schedule of partner events, content development and opportunity pipeline to help partners succeed and bring the feedback into OpenFn. Inclusive of Partner calls, meetups, collaborative feature prioritization sessions and publishing opportunities on the OpenFn Community.
• Feedback & Program Improvement : Gather feedback from partners on the program's effectiveness and identify areas for improvement, relaying insights to the OpenFn leadership team.