Incident Analyst with P&C Insurance

A company is looking for an Incident Analyst (with P&C insurance).

Key Responsibilities

Perform daily incident analysis, troubleshooting, and resolution, including code checks and applying fixes

Participate in Major / Severe Incident calls, providing technical expertise and timely updates

Conduct root cause analysis for recurring incidents and implement permanent fixes under problem management

Required Qualifications

At least 6 years of experience in PolicyCenter and ClaimCenter Analyst roles

Strong experience in the Property & Casualty (P&C) domain

Technical expertise in GW ClaimCenter Integration

Knowledge of GOSU scripting is essential

Database skills, preferably in SQL Server 2012 or ORACLE 11g