Credit Representative

Credit Representative

Location : Davenport, Iowa 52801 (106 E 2nd St) Duration : 6 Months Pay Rate : $21.34 / hour

Job Overview

Handle escalated customer contacts related to credit issues with professionalism and accuracy.

Previous call center, credit and collection experience strongly preferred.

Excellent oral and written communication skills with the ability to effectively handle difficult customer issues.

Conduct credit review workflow exceptions in the customer service system (e.g., disconnection reviews, balance transfers, unpaid non-service items).

Communicate with property owners, external agencies, and vendors regarding account status and collections.

Notify and follow up with customers on final bills, payment arrangements, and balance transfers.

Interpret and apply credit policies, tariffs, administrative rules, and regulatory requirements.

Document and maintain accurate customer account records in the customer information system.

Perform additional credit-related responsibilities as assigned.

About Us

Founded in 2009, we are a global leader in talent acquisition and HR solutions. Our mission is to connect individuals with rewarding employment opportunities while fostering an inclusive and supportive work environment. With a presence in over 160 countries, we remain committed to excellence in recruitment, employee development, and client service. As an Equal Opportunity Employer, we value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are also committed to accommodating candidates with diverse abilities in all stages of the hiring process.

Compensation

The offered pay will depend on factors such as experience, education, location, and job-specific responsibilities. A comprehensive benefits package may also be available based on eligibility.