Mortgage Loan Officer

Job Summary

Under the direction of the Branch Manager, the Loan Officer facilitates commercial and / or residential mortgage loans, and advises borrowers on available finance options.

Job Description :

• Responsible for the outside sales and origination of self-generated residential mortgages. Customarily and regularly involved in activities related to selling loans away from the office.
• Develop and maintain relationships with real estate agents, financial planners, individual borrowers and builders, etc.
• Accurately obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Meet with applicants to obtain information for loan applications and to answer questions about the process.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Review loan agreements to ensure that they are complete and accurate according to policy.
• Responsible for proper adherence to legal regulatory and company policies / procedures.
• Follow proper risk audit and compliance controls to mitigate financial risk to the organization while maintaining an environment focused on quality customer service.
• Responsible for ensuring that outstanding service is delivered to our customer and clients.
• Perform business development activities to increase recurring production including : maintenance of a client database, client and customer calling / monitoring efforts and additional activities as proposed by management.
• Manage a loan pipeline and the loan process to ensure loans fund in a timely manner.
• Interact with various corporate functions i.e. legal & compliance, operations risk, underwriting, closing, technology, etc., to improve the loan servicing process, minimize risk and improve performance tracking and controls.
• Develop and maintain relationships with real estate agents, financial planners, individual borrowers and builders, etc.
• Attendance requires regular, reliable and punctual attendance.
• Follow proper risk, audit and compliance controls to mitigate financial risk.
• Handle customer complaints and take appropriate action to resolve them.
• Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
• Review and update credit and loan files.
• Submit applications to credit analysts for verification and recommendation.
• Analyze potential loan markets to develop prospects for new loans. Assist in defining existing loan products and developing new loan products to improve profitability and sales execution.
• Other duties as assigned.

Essential Function :

Originate residential real estate mortgage loans. This includes obtaining applications as well as coordinating and assisting in the processing and closing of loans. The Loan Officer will develop and maintain existing client relationships as well as identify and pursue potential new customer opportunities. Responsible for making sound decisions based on a mixture of data analysis resources and experience, use rigorous logic, seek complete course of action in decision making, and articulate recommendations in writing and verbally. Consistently meet or exceed company goals, and meet and maintain all licensing requirements including continuing education.

Minimum Qualifications