Customer Service Rep
We're not just making pizzas we're running the fastest, most exciting pizza game in town. Domino's is the #1 pizza delivery company in the world, and we're looking for people who want to bring the energy, the hustle, and the good vibes every shift.
Fast-paced. Fun. Flexible.
Opportunities to move up quick (CSR ? Shift Runner ? GM).
Teamwork, free food discounts, and an atmosphere that's all about winning together.
At Domino's, every role matters whether you're answering phones, tossing dough, or leading a crew, you're part of a team that keeps the ovens hot and the deliveries rolling. If you want a job where your work actually matters (and comes with some delicious perks), Domino's is where it's at.
Be part of the team that delivers more than pizza we deliver opportunity.
Job Description
Position Summary :
As a Domino's Customer Service Representative (CSR), you are the face and voice of the store. Your role is to provide excellent service to every customerwhether over the phone, at the counter, or through online orderswhile helping the team run efficiently.
Key Responsibilities :
Greet customers warmly in person and over the phone.
Accurately take customer orders and enter them into the point-of-sale system.
Answer questions about menu items, promotions, and deals.
Handle cash, credit, and debit transactions securely.
Assist with food preparation when needed (making pizzas, preparing sides, cutting orders).
Ensure the store remains clean and organized, including lobby, counter, and food prep areas.
Maintain a positive, professional attitude with customers and teammates.
Follow all safety, sanitation, and uniform standards.
Qualifications
Qualifications & Skills :
Strong communication and customer service skills.
Ability to multi-task and work in a fast-paced environment.
Basic math skills and attention to detail for handling orders and payments.
Team player with a strong work ethic and reliability.
Must meet minimum age requirements (varies by state, typically 16+).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service • Syracuse, NY, US