About Us
The Beyer Automotive Group is currently selling and servicing Volvo, Land Rover, Kia,and Subaru across the greater Northern Virginia area.
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns.
This position requires excellent communication skills and a high customer service orientation.
Candidate must be reliable, dependable, and preferred to have a minimum of 1-year related experience with a high CSI and Sales history.
Must possess a valid driver's license and be detailed oriented.
What We Offer
- Medical, Dental and Vision Insurance
- Paid Time off
- Paid Holidays
- Paid Training
- 401K
- Discounts on products and services
- Career advancement opportunities, promote from within
- Continued education, manufacturer hands-on and web-based training
- Manager in training program
- Clean and professional work environment
- Competitive wages
Service Advisor responsibilities
Greeting customers promptlyObtaining customer and vehicle informationClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerifying that the final invoice reconciles with the work performed on the repair orderExplaining all completed work and charges to customersRequirements :
Minimum 1 year experience in a service advisory roleADP experience is preferred but not required.Hyundai experience is a PLUS!Positive attitudeHigh volume mentalityCSI focusedRequired experience :Service Advisor, Dealership, Automotive Knowledge : 1 year