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Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee day-to-day operations of the service department
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED; bachelor's degree preferredValid state-issued drivers license and clean driving recordAt least two years of experience as an automotive service writer or service advisor; experience as an automotive service manager preferredDeep understanding of automotive technology, service technician duties, and automotive repair servicesCompensation and Benefits
Base pay range : $40,000.00 / yr - $60,000.00 / yr401(k)Bonus based on performanceHealth insurancePaid time offVision insuranceCompetitive compensationTraining and developmentEmployee discountsLocally-ownedCutting-edge tools and equipmentWork-life balanceNote : This range is provided by Meineke Car Care Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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