Agent Concierge and Marketing Launch Coordinator THE REZERVE — Where Top Producers Become Owners This is not traditional onboarding. This is brand elevation. At THE REZERVE, we’re designing a brokerage experience unlike anything in the industry — intentional, prestigious, and built for agents who expect excellence. We’re looking for an Agent Onboarding & Marketing Launch Coordinator who can deliver a transition so seamless, so elevated, and so turnkey that agents feel the difference from day one. If you thrive at the intersection of operations, branding, and white-glove service, you’re exactly who we want. Responsibilities : Agent Onboarding
- Become the primary point of contact for every new agent — guiding them from commitment to full activation.
- Coordinate license transfers, system access (email, CRM, MLS, proprietary systems), and full internal setup.
- Manage onboarding timelines with precision, ensuring every milestone hits on schedule.
- Facilitate welcome calls, leadership introductions, and cultural integration so agents feel at home immediately.
- Collect and verify all required documentation (ICAs, W-9s, headshots, bios, etc.) with accuracy and professionalism. Marketing Launch
- Ensure headshots, yard signs, business cards, and branded collateral are ordered, approved, and delivered with precision.
- Manage the setup of agent bios, email signatures, websites, and social profiles — all aligned with THE REZERVE’s brand standards.
- Coordinate launch announcements, welcome posts, and digital introductions that position each agent with prestige and intention.
- Enter new listings into the MLS systems (FMLS, GAMLS, and any applicable platforms) with accuracy, compliance, and brand-aligned presentation.
- Create property marketing collateral for print, digital, and social media — including brochures, flyers, social graphics, email blasts, and listing packages.
- Maintain ongoing updates and marketing support to ensure every agent’s brand presence remains consistent, professional, and elevated across all channels. Experience & Retention
- Deliver a white-glove onboarding journey that reflects our core pillars : ownership, wealth, and excellence.
- Anticipate challenges and implement proactive, concierge-level solutions.
- Track onboarding KPIs — launch timeline, satisfaction feedback, retention data — to refine processes over time.
- Continuously improve workflows with smart automation and feedback loops. Success Looks Like
- Every agent feels supported, informed, and energized through their entire onboarding journey.
- Marketing + onboarding materials are launched within 3 days of joining.
- Agent satisfaction and retention remain in the top quartile of the industry.
- THE REZERVE’s reputation for precision, protection, and prestige is strengthened with every agent you onboard. Qualifications : What You Bring
- 3+ years in real estate operations, agent services, or brokerage administration (preferred).
- Master-level organization and project management skills.
- Warm, approachable communication paired with a polished, professional presence.
- Familiarity with MLS systems, CRMs, marketing tools, and brokerage operations.
- A brand-minded eye for detail — you protect aesthetics and consistency. Compensation : $68,000 - $80,000 yearly
- Agent Onboarding
- Become the primary point of contact for every new agent — guiding them from commitment to full activation.
- Coordinate license transfers, system access (email, CRM, MLS, proprietary systems), and full internal setup.
- Manage onboarding timelines with precision, ensuring every milestone hits on schedule.
- Facilitate welcome calls, leadership introductions, and cultural integration so agents feel at home immediately.
- Collect and verify all required documentation (ICAs, W-9s, headshots, bios, etc.) with accuracy and professionalism.Marketing Launch
- Ensure headshots, yard signs, business cards, and branded collateral are ordered, approved, and delivered with precision.
- Manage the setup of agent bios, email signatures, websites, and social profiles — all aligned with THE REZERVE’s brand standards.
- Coordinate launch announcements, welcome posts, and digital introductions that position each agent with prestige and intention.
- Enter new listings into the MLS systems (FMLS, GAMLS, and any applicable platforms) with accuracy, compliance, and brand-aligned presentation.
- Create property marketing collateral for print, digital, and social media — including brochures, flyers, social graphics, email blasts, and listing packages.
- Maintain ongoing updates and marketing support to ensure every agent’s brand presence remains consistent, professional, and elevated across all channels.Experience & Retention
- Deliver a white-glove onboarding journey that reflects our core pillars : ownership, wealth, and excellence.
- Anticipate challenges and implement proactive, concierge-level solutions.
- Track onboarding KPIs — launch timeline, satisfaction feedback, retention data — to refine processes over time.
- Continuously improve workflows with smart automation and feedback loops. Success Looks Like
- Every agent feels supported, informed, and energized through their entire onboarding journey.
- Marketing + onboarding materials are launched within 3 days of joining.
- Agent satisfaction and retention remain in the top quartile of the industry.
- THE REZERVE’s reputation for precision, protection, and prestige is strengthened with every agent you onboard.
Compensation :
$68,000-$80,000 per year