Description
Grand Welcome Great Smoky Mountains Franchise, a Brown and Buchanan Ventures Company, is a veteran-owned and operated business that leverages technology and human resources to elevate the customer experience.
We offer a unique and powerful combination of a locally owned operation and a national brand. If you want to belong to a team and strive to be the best, this company's a great fit
You will love it here if you
- Are detailed oriented while using our system and always double-check your work.
- Approach each situation with ownership and a disciplined initiative, never sacrificing quality.
- Enjoy a fast-paced environment.
- Appreciate contributing to the collective success of the organization and understand the value of teamwork.
- Want to make a difference in growing the company while maintaining a work-life balance.
Essential duties and responsibilities
Manage time appropriately to ensure properties are staged and cleaned to surpass guest expectations.Conduct 100% of property quality control inspections per company checklist requirements.Problem solving and multitasking in a dynamic environment where no two days are the same.Navigate the customer service domain with professionalism and a keen eye for solving guest issues.Have an understanding and can perform minor maintenance tasks on our properties.Effectively conduct inventory control utilizing systems and technologies, such as Office365 and Property Management Systems.Conduct monthly inventory resets in each home.You will succeed here if you value clear processes and feel qualified to do the following things
Ensure the property is guest-ready by conducting quality control inspections and ensuring the correct inventory, locks, and maintenance.Constantly improve properties by using customer reviews / feedback.Job Type
Part-Time
Expected hours
15 - 30 hours per week
Pay
$19.00 - $21.00 per hour
Schedule
Schedule to be determined based on needBenefits
Competitive hourly wage with a compensation bonus for closing new client leadsOpportunities for advancement within a growing communityTraining and support to enhance skills and knowledgeProvided equipment for the jobPositive and dynamic work environment with a supportive teamExperience
No experience requiredRequirements
Driver's LicenseReliable vehicleAbility to climb stairsAbility to lift 30+ poundsWork Location
In-person, multiple homes across the area
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